Veterinary Client Services Representative

You: Are you passionate about veterinary medicine and helping clients and their pets?? Are you seeking a cohesive, hard-working community of veterinary professionals committed to quality patient care, and efficient client service?? Then Broadview Animal Clinic is THE place for you!

Us: Broadview Animal Clinic is a unique animal clinic with a high volume of clients coming through our doors daily. We offer our clients the option of both walk-ins and appointments. Our mission statement is to provide quality care at affordable prices and that is something we strive to accomplish on a daily basis. We have a diverse team with a variety of experiences and skill sets. It is vital we work together and take initiative to help each other where needed for the best of our patients. Our team promotes a safe environment to not only ask questions but voice your opinion.

What you can expect from us:

• Our team of doctors and technicians utilize state of the art equipment to perform advanced techniques providing affordable care and treatment services.
• We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.
• Team Building. Respect. We have worked hard to build a positive culture, where you can grow and be supported in your career. This includes open communication, catered monthly staff meetings, and off-site team building activities!
• We want you to feel like you are a part of something amazing, and truly make a difference in the lives of our patients, clients, and each other.
• A regular schedule and rotating Saturday

Ideal Candidate would have:

• Previous customer service experience preferred
• Comfortable multi-tasking in a busy, and at times loud, atmosphere
• Ability to be taught basic veterinary practice protocol
• Comfortable communicating DVM orders to clients clearly and concisely
• Ability to communicate with clients, techs, DVMs, and other veterinary hospitals
• Strong written and verbal communication
• Adaptable to the demands of the day
• Ability to work efficiently, and remain calm during stressful situations
• Positive attitude and TEAM Player personality
• Dedication to excellent client communication and exceptional client care.
• Advocate for excellent patient care

Benefits

• Medical/Dental/Vision
• Life insurance
• Short term/long term disability
• 401K
• PTO
• Paid holidays
• Quarterly Bonus Opportunities
• Uniform allowance
• Employee pet discount

Compensation: $17.29-$19.50

Job Type: Full-time

Pay: $17.29 - $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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