Serves as a senior analyst for the Global Regulatory Engagement team in North America responsible for the promotion, support, monitoring and reporting on Citi’s interactions with its regulators (e.g., Federal Reserve, Office of the Comptroller of the Currency, Consumer Financial Protection Bureau, Securities and Exchange Commission), including queries arising in the normal course of business for specific examinations, and managing cross-cutting supervisory examinations, within North America.

Key Activities include:

• Drive quality and consistency in regulatory correspondence handling in North America by managing and tracking regulatory engagement information flows centrally.
• Monitoring and reporting on the full lifecycle of identified regulatory issues ensuring that concerns are communicated, assigned responsibility, and tracked to resolution.
• Managing the centralized repository where documents are stored and previous regulatory and supervisory findings are recorded.
• Liaising with the supervisory agency teams, including responding to ad hoc requests / inquiries and leading meetings with senior management held in connection with ongoing supervision efforts.
• Partnering with Regulatory Engagement leads, local advisory Compliance teams, Business, Risk, Legal, Operations, and Technology to identify, gather and produce responsive documents and information.
• Promoting awareness of trends identified during exam management activity and drive common messaging across our organization and geographies.
• Participating in UAT testing and working groups on behalf of the Global Regulatory Engagement team to enhance the firm’s current regulatory interaction and exam tracking processes, standards and systems.
• Preparing internal reporting and ensure tracking of exams (and associated requests) on a timely basis.
• Developing, enhancing, and promoting the use of globally consistent communication tools/templates/presentations
• Monitoring the full lifecycle of identified regulatory issues ensuring that concerns are communicated, assigned responsibility, and tracked to resolution.
• Maintaining the centralized repository where documents are stored including previous regulatory and supervisory findings, reports and similar documents.
• Additional duties as assigned.

Qualifications:

• 6-10 years of relevant experience.
• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus.
• Must be a self-starter, flexible, innovative and adaptive.
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization.
• Strong written and verbal communication and interpersonal skills.
• Ability to both work collaboratively and independently; ability to navigate a complex organization.
• Advanced analytical skills.
• Ability to both work independently and collaborate with team members.
• Excellent project management and organizational skills and capability to handle multiple projects at one time.
• Proficient in MS Office applications (Excel, Word, PowerPoint).
• Demonstrated knowledge in area of focus.

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