Are you interested in a remote job without missing out on the perks of a great employer, such as fun coworkers, a supportive culture, exciting clients, and opportunities for growth? Then The Centr could be the perfect fit for you!

The Centr is an innovative virtual company based in Boise, Idaho that offers a suite of strategic services to businesses across the United States, including marketing, sales, human resources, customer support, and finance.

Employees of The Centr can enjoy a 100% remote (work-from-home) opportunity, plus the ability to interact with unique clientele.

We’re looking for a Virtual Admin and Customer Support Team Member based in the U.S. with a reliable home internet connection, a quiet home office or workspace, and availability to work during the following available shifts: 6:00 am-6:00 pm MST M-F, with a rotational schedule to support for weekend coverage (Sat 8:00am-4:00pm MST)

This position requires a weekly commitment 32 hours or more hours (FT). The starting pay is $15.00 an hour with commission opportunities

In addition, from time to time you will be asked to fill different roles for your team. For example, being a 'lead' amongst your team of co-workers.

The Company:

The Centr was founded by an innovative entrepreneur with a vision of creating customizable solutions to meet the complexities of growing businesses on an essential level. Today, The Centr is known for the great care we take with our clients and employees alike.

• We’re the premiere front and back-office Teamsourcing solution for businesses.
• We build programs and formats for clients to help them progress in business. Our teams are the experts in systems, teams, and technology.
• We offer Universal Core Systems for every business to advance and grow.
• We believe in empowering our clients with the tools to be successful.
• Our team is committed to being a guide along the businesses path to impact the world and a knowledgeable resource to help businesses satisfy demanding and complex challenges.

The Ideal Candidate:

• Is organized and comfortable working alone, as this is a remote position.
• Can be part of a team while taking control and responsibility when involved with projects.
• Is proficient in handling clientele needs, both on the phone and in email correspondence.
• Can multitask with incoming phone calls, outbound sales calls, including scheduling appointments, paying an invoice, or providing directions to one of our clients' offices.
• Is self-motivated and dedicated to the role they’ve been assigned.
• Is willing to grow and learn new skills and principles quickly, and then use those principles to problem solve.

Requirements:

• Minimum High School Diploma or Equivalent
• 1-2 years of experience in an administrative or sales role
• Working knowledge of GSuite and Microsoft Office
• Previous experience with, or an ability to learn common office software, CRM systems, and communication platforms
• Experience in a call center environment and/or experience with outbound calls
• Ability to work quickly and accurately in fast-paced environments.
• Strong written and oral communication skills
• Laptop or computer with a hard-wired internet connection
• Google Chrome (latest version to the third oldest is acceptable)
• Mac 10.9+ or Windows 8, 8.1, 10
• Minimum 8Gb of RAM (16Gb recommended)
• Processor: 2 GHz or faster 32-bit or 64-bit

*Must Complete Skills Test & Phone Screening to be considered.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Application Question(s):

• Would you be able to do a rotational schedule for weekend coverage?
• Do you have experience working with Salesforce?
• What does your technological ability look like? Do you know quick actions?
• Can you tell us about your typing skills and experience? How many words per minute do you typically type?

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: Remote

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