UNIVERSITY OF MISSOURI - KANSAS CITY
THE NATIONAL MUSEUM OF TOYS AND MINIATURES

The National Museum of Toys and Miniatures (T/m) is seeking a detail-oriented, candidate to fulfill the role of Visitor Services Representative.

Often described as one of the best museums in Kansas City, T/m is striving to reach new audiences to share the world’s largest collection of fine-scale miniatures and the largest collection of antique toys on public display. T/m’s mission is to educate, inspire, and delight adults and children through the museum’s collection and preservation of toys and miniatures. For more information, click here.

The purpose of this role is to support T/m’s mission, strategy, and DEAI goals by providing exceptional hospitality and visitor experiences to all individuals and groups visiting the museum. The Visitor Services Representative sells admissions and Museum Store merchandise, answers questions, and provides visitors access to amenities. The ideal candidate will possess an optimistic, welcoming attitude as well as strong attention to detail, communication, multi-tasking, problem-solving skills, and the ability to work collaboratively with other museum staff.

Duties and Responsibilities

• Provide a friendly and inviting presence to museum visitors.
• Answer visitor questions about the collection and provide general museum guidance.
• Assist in opening and closing museum, includes opening, preparing, and closing cash drawers.
• Sell museum admissions and Museum Store merchandise.
• Process online admissions and store inventory.
• Assist with Museum Store merchandising, restocking, straightening inventory, and receiving orders.
• Maintain work areas clean and orderly, including front desk, public spaces, interactives and surfaces of gallery cases, and volunteer spaces.
• Preserve visitor safety as well as Museum Store and gallery security.
• Other duties as assigned.

A high school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired are necessary.

2 years minimum cash handling, retail, and customer service experience

Ability to operate a PC computer to process Point of Sale (Clover) transactions and use standard Windows-based software programs, such as Microsoft Office

Must be comfortable with public speaking and have interest in cultural and educational organizations.

Physical Requirements

• This position requires sitting, standing, and walking for long periods of time on hard floors
• This position frequently requires bending, kneeling, and stretching
• Must be able to lift at least 30lbs, unassisted
• This position requires daily glass, plexiglass, and surface dusting and/or cleaning

Part time, non-benefit eligible position. The Visitor Services Representative will be working 28 hours per week including Saturdays and Sundays with some occasional evenings.

Up to $15.00 per hour commensurate with education, equity, and internal equity.

This position will remain open until filled with review of applications to begin immediately. Apply online at www.umkc.edu/jobs / Job ID # 46640

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.