Job description Weight Loss & Nutritionist Health Coach/Chiropractic Office Assistant

Responsibilities:

o The Health Coach will provide 1:1 coaching sessions to members participating in Invisa-Red Lipo Laser. We are currently searching for a highly capable, motivated, and friendly Assistant that has a passion for nutrition, wellness, weight loss and sales.

o You will help patients with an individualized Weight loss program, utilizing motivational skills and developing individualized plans to help patients reach their goals.

o The Health Coach will continue to Assist members in achieving optimal health and wellbeing.

o Develop strong rapport with members and offer empathy, guidance, education and support.

o Effectively support their weight loss journey.

o Register all patients per registration protocols and collect all documentation.

o Collects fees or co-pays/deductibles from the patient after the patient is seen by the provider per established policies and procedures. Inform patients of their outstanding balance, collect balance, and issue cash receipt when money is collected.

o Be the lead in other duties and projects as assigned.

o Front desk responsibilities including receiving incoming calls, welcoming our guests with a warm greeting, assistance checking-in and monitoring to ensure they are comfortable.

o Oversight and maintenance of day-to-day office needs including cleanliness of the reception area, common areas, stocking kitchen and common areas with appropriate supplies and request any office repairs, maintenance requests or related issues.

o Work closely with Doctor, Massage Therapists and Billing Staff to assure smooth patient flow and help keep waiting time to 15 minutes or less when able.

o Follow up on "no show" patients on a daily basis.

o Communicate patients' problems/complaints to the office manager or his/her designee.

Other related duties as the job requires, such as:

1. Maintaining Patient traffic flow in the office.

2. Computer Data Entry

3. Maintaining Accurate Chart Files

4. Preparing new patient charts

5. Follow-up with patient after first visit/adjustment

6. Sending new patient letters and welcome kits

7. Assisting with Insurance Verification

8. Setting up financial agreement with patients

9. Reactivation Calls or Cards

10. Understanding of Chiropractic Terminology

11. Supporting the doctor's office and practice goals

12. Take a project from vision to reality

13. Reviews and verifies patient coverage of insurance as needed & verifies the most cost-effective way for the patients to pay for services.

14. Social Media postings and management as needed.

Requirements:

o Professional experience with at least 1-2 years of office / admin support experience.

o You care about people and the relationships you build with them. You communicate clearly and effectively, while acting with a deep sense of integrity.

o The ability to own, anticipate, drive and balance multiple priorities in a fast-paced environment with diplomacy.

o Exhibits professional maturity, discretion and confidentiality with confidential data and information.

o Strong communication skills with every level of the organization, attention to detail, resourcefulness, collaboration, time management, and organization skills.

o Experience using Microsoft Office products. Knowledge of ChiroTouch software is a plus.

o Ability to work under pressure.

o Ability and willingness to treat all patients with the utmost kindness and consideration in the most situations.

o Friendly personality with the desire to work with the public.

o Ability to handle multi-functions.

o Willingness to take criticism and accept changes in the work environment.

o Communicate patients' problems to the Office Manager or designated staff.

o Knowledge of billing, insurance, coding, and office functions.

o Promotes and believes in Chiropractic Care.

o Ability to relate to the public regardless of ethnic, religious, and economic status.

o Medical terminology/transcription is a must.

o Experience working in a health and wellness or fitness environment providing one-on-one.

o Training with clients is encouraged.

o Understanding of human anatomy and physiology.

o Strong communication skills.

o Professional work ethic and team orientation.

o A passion for helping people, help themselves.

o Create an atmosphere for clients that is welcoming and personalized.

Job Types: Full-time, Part-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Day shift

Ability to commute/relocate:

• Redwood City, CA 94063: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Weight Loss & Nutritionist Health coaching: 2 years (Required)

Work Location: In person

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