Workplace Manager Job at Netflix
Los Gatos, California
Corporate Real Estate, Employee Health, Workplace, and Security
At Netflix, our core philosophy is people over process. Our culture has been instrumental to our success and has helped us attract and retain stunning colleagues, making work here more satisfying. Our version of the great workplace is a dream team in pursuit of ambitious common goals. It is on such a team that you learn the most, perform your best work, improve the fastest, accomplish the most, and have the most fun.
The Los Gatos leadership role is a key part of the global workplace team managing building for the Los Gatos campus. Additionally, this role will oversee our Boulder, CO office. The successful candidate will be responsible for overseeing facilities management operations activities for Netflix in the campus and other offices.
Success in this role is consistently delivering a workplace that enables our employees to do their best work, while also giving them an office environment that represents Netflix. The role will be responsible for all aspects of the workplace experience, ranging from managing day-to-day facilities operations and experience to workplace strategy. The ideal candidate will be adept at strongly partnering with local employees and leadership to drive workplace strategy and enhancement.
Responsibilities
- Directly lead Workplace Operations & Experience teams who oversee all building operations, office planning, front of house, shipping & receiving, events support, employee moves, and small construction & engineering projects.
- Requires partnering with employees, leadership, and cross functional teams to drive Netflix forward.
- Partners with other Workplace leads to ensure cohesive communications across all sites.
- Communicates proactively with site business leadership on any process change, service enhancement or workplace related impacts to a site.
- Partners with business leaders to understand business goals with a drive to be predictive with service needs.
- Seek out and identify opportunities for process improvements and innovative solutions to enhance overall service delivery.
- Financial management of workplace and real estate costs to ensure Netflix money is being spent wisely.
- Responsible for understanding and maintaining local and regional governmental compliance.
- Build, lead & mentor your team as they work through challenges and promote an environment that encourages them to continuously excel & improve.
- Develop and manage a strong communication strategy on all levels to ensure cohesive stakeholder engagement
- Collaborate & align with cross-functional regional partners such as Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations and Systems to ensure we are constantly providing a frictionless, safe & secure workplace and responding to incidents that will occur 24/7.
Requirements
- Proven leadership experience is a must, 10 years of experience managing teams across a campus and/or multiple sites preferred.
- Demonstrated experience partnering with Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations and Systems or equivalent
- Ability to make strategic decisions in a fast paced environment.
- Experience with operational and capital planning.
- Strong working knowledge of the workplace, furniture systems and project support.
- Ability to seek out and understand varying regulatory requirements.
- Ability to translate business requirements into service needs and deliverables.
- Ability to negotiate, consult and influence decisions of key stakeholders, internal clients, and external vendors.
- Problem solver with ability to organize multiple priorities, tasks, and requests.
- Ability to travel up to 10% as needed
- Ability to think innovatively to create the best experience for our employees from a workplace services and operations perspective
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
The overall market range for roles in this area of Netflix is typically $110,000 - 470,000.
This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.
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