Under general supervision and with moderate latitude for independent judgment and initiative, this position serves as an academic and co-curricular advisor and mentor to students from admissions through graduation. Advisors are expected to ensure accurate course selection to maintain academic progress, appropriate advising to engagement opportunities, assistance with understanding and maintaining financial aid eligibility, and persistence to degree completion.

Through a standard holistic model, this position delivers personalized advising and support to an assigned cohort of students to enhance the student experience. Advisors are responsible for developing academic and co-curricular plans that create meaningful pathways to degree completion, promoting student engagement in high-impact practices, bridging students’ academic, financial and social realities through social and financial literacy resources to ensure successful advising, retention, and student success strategies within cohort assignment.

Track and assess students’ satisfactory academic progress for financial aid and provide academic assistance through the respective programs/systems including evaluating TSI and other institutional test scores.

Communicates and meets regularly with assigned cohort of students; records and maintains complete, accurate advising information and student records within appropriate platforms; participate in new student orientations including presentations/activities for new students and parents; and manage retention communication campaigns within assigned cohorts.

Communicates and collaborates with colleagues and personnel across campus, including enrollment services, academic colleges, and student life, serving as an advocate for students with campus offices and resources.

Prepares appropriate and accurate email communication, advising reports, and other academic documents; is a custodian of university documents and records; maintains a high degree of confidentiality; and maintains compliance with university rules and regulations to ensure academic and administrative integrity.

Understands and supports the department’s role in accomplishing the University’s mission.

Participates in committees, professional trainings, industry conferences and conventions. Occasional travel is required.

Successfully utilizes all Microsoft Office software and institutional software systems including the student information system and online scheduling platform.

Employee agrees to abide by Code of Ethics set forth by the University of Texas at El Paso and the University of Texas System; complies with all state and University policies.

Supervisory Responsibilities: No supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree.

Two years of related experience and/or training to the essential duties and responsibilities.

Bachelor of Business Administration degree or a bachelor’s degree in a business related field.

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and sit. The employee is frequently required to use hands to feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

In keeping with its Access and Excellence mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.