Job Title: Account Manager

Job Category: Sales

Department/Group: Newark, CA - US

Location: Newark, CA

Travel Required: Yes (minimum of 30%)

Level/Salary Range: 75,000 – 120,000 USD

Position Type: Full Time

HR Contact: Dragos Dobrin

Date Posted: 14-APR-2023

Will Train Applicant(s): Basic product & ERP training only

Posting Expires: 05-MAY-2023

Applications Accepted By: Dragos Dobrin

Email: Dragos@hqpack.us

Roles and Responsibilities:

The account manager’s primary responsibilities include developing and maintaining long-term relationships with a portfolio of clients and new prospects. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our packaging solutions and services according to our customers’ needs and requirements. The account manager will be primarily responsible for the managing and development of client accounts while finding new business opportunities within the US West Region.

• Act as the primary point of contact to build long-term relationships with customers
• Develop and maintain current product knowledge
• Prepare presentations, proposals and sales contracts
• Present and sell company products and services to current customers and prospective customers
• Forecast and track key account metrics
• Responsible for keeping current clients satisfied and delivering exceptional client service
• Identify potential client issues and help support internal/external stakeholders in resolving client issues
• Create and develop sales strategies / roadmap to increase customer base
• Communicate the progress of bi-weekly, monthly, quarterly, and annual initiatives to internal/external stakeholders
• Monitor and analyze customer’s usage of our products
• Work with the customer service rep to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
• Travel to customer sites (minimum of 30% of working hours)

Qualifications and Educational Requirements:

• 3 years experience as an Account Manager, Key Account Manager, or relevant role
• An exceptional level of motivation, desire, and competitiveness; driven to provide the best client focused solutions.
• Ability to manage multiple tasks/projects at the same time, while effectively managing their time and maintaining sharp attention to detail
• Strong analytical skills and the ability to effectively present and/or communicate information and respond to questions from groups of managers (DMU’s), colleagues, and customers
• Sales or business development experience with any of the following:

Industrial, transport, or export packaging services

Custom built to print packaging

Cleanroom packaging

Third-Party Packaging and/or Contract Packaging Services

Knowledge the Semiconductor, Optics, Photonics, or Aerospace markets

BENEFITS:

Medical, Dental, Vision, and Life Insurance

Vacation, Sick Leave, and Holiday Pay

401k (Eligible after 6 months of employment)

Job Type: Full-time

Pay: $75,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• Travel

Ability to commute/relocate:

• Newark, CA 94560: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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