The Mom Project is excited to partner with RS in their search for a KAM - Key Account Manager. This role is 100% remote to these locations: Philadelphia and Pittsburgh, PA, Midland, Fort Worth, and Dallas, TX.
RS Group is a global integrated omnichannel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are an FTSE (Financial Times Stock Exchange) 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.
Our Vision is to be the first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.
We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That’s why we’ve put our purpose at the heart of our organization, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make it more possible, and deliver to make it happen.
About the role
The Key Account Manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
Responsibilities:
Developing a solid and trusting relationship between major key clients and the company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Assist and coordinate the account team assigned to each client
Strategic planning to improve client results
Assist our National Accounts Directors in negotiating contracts with clients and establishing a timeline of performance
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients
Qualifications:
Bachelor’s degree in Marketing, Business Administration, Sales, or a relevant field
Four to five years of previous work experience in sales, management, key account management, or relevant experience
Excellent verbal and written communication skills: Must be a listener, a presenter, and a people-person
Basic computer skills, and experience with CRM (Customer Relationship Management) software and the Microsoft Office Suite, with emphasis on superior Excel skills.
Able to analyze data and sales statistics and translate results into better solutions
Strong negotiation skills, with the ability to follow through on client contracts
Proven results in delivering client solutions and meeting sales goals
A bit about you
As a professional representing RS Group, we insist on exceptional standards, a sense of urgency, and a commitment to add value for our customers. You’ll need an exceptional work ethic, an inherent technical aptitude, and the ability to build and strengthen relationships with our customers.
Our Culture at RS Group
At RS Group, we continue to build our culture around our inclusion strategy, which focuses on five key priorities:
Race, Gender, LGBTQ+, Disability, and Well-being.
Though what we look like today doesn't fully reflect our ambitions, we are working hard to change this. We are committed to ensuring our organization is authentically and sustainably diverse in order to seek and embrace the very best talent that will help us Make Amazing Happen for a Better World.
Our people matter and are vital in keeping our global organization moving, so when it comes to how we work and the culture we create, our aim is to ensure each person is empowered to bring their true self to work every day.
From CEO Lindsley Ruth to our warehouse distribution associates—and everyone in between—we acknowledge we're all different and have something great to contribute. We are all amazing in our own right.
Here at RS, we don’t believe in quick fixes. We acknowledge that sustainable, authentic change takes time, and we will always champion diversity, inclusivity, accessibility, and representation within our culture.
We listened to our people when they asked for a greater, more meaningful focus on diversity and inclusion (D&I) across our global organization. Since then, we've launched five dynamic RS Group D&I employee resource groups to provide support and a voice to employees. Looking at the bigger picture, we have placed diversity, inclusivity, and accessibility at the forefront of our D&I journey.
EmbRACE - Supporting colleagues of Colo
Elevate - Supporting the advancement of women in the business
LifeWorks - Support with mental, physical, and financial wellbeing
Spectrum - Supporting our LGBTQ+ colleagues
Bloomers - Supporting early career development
Our Benefits
At RS, we value our employees and are committed to providing a comprehensive, family-friendly and inclusive benefits package. Our people are fundamental to our business, and we are here to offer support every step of the way.
Health and Wellness
Employee health and wellness is an important part of our culture. Throughout the year, RS provides multiple opportunities for our employees to take control of their health, individually and together.
Comprehensive Benefits - Medical, dental, and vision insurance for employees, dependents, and domestic partners
Transgender Benefits - Coverage for psychotherapy, hormone therapy, lab testing, medications and certain surgical procedures
Employee Assistance Programs - Emotional and psychological support, plus, guidance and support on legal, financial, family, and work matters.
Support for Families
RS knows parents Make Amazing Happen every day. We care about our employees—and their growing families—so we provide peace of mind as they begin their most important role.
Maternity Leave - 12 weeks fully paid
Paternity Leave - 2 weeks of paid leave
Adoption Leave - 12 weeks of paid leave for the primary parent
Foster Parent Leave - 2 weeks of paid leave for a foster parent
Fertility Benefits - Coverage and support through WINFertility and Cigna to assist in your journey to parenthood
Personal Development
Education Reimbursement
Mentorship with Ignite
Virtual Learning Options
Lean Competency System Training
Financial Wellbeing
Dave Ramsey Smart Dollar
Company paid short and long-term disability and life insurance
Bonus program - bonus eligibility in addition to salary
Giving Back
Paid time to volunteer
The Washing Machine Project
Flexibility & Time Off
Paid time off, including vacation, jury duty, sick leave, disability, holidays, floating holidays, and parental leave
Bereavement leave, including miscarriage and extended leave of loss of child or partner
Equal Employment Opportunity
RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.
The pay structure for this role is an 80/20 split for base and commission. The targeted base will be around $85,000.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
RS Group is a global integrated omnichannel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are an FTSE (Financial Times Stock Exchange) 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.
Our Vision is to be the first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.
We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That’s why we’ve put our purpose at the heart of our organization, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make it more possible, and deliver to make it happen.
About the role
The Key Account Manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
Responsibilities:
Developing a solid and trusting relationship between major key clients and the company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Assist and coordinate the account team assigned to each client
Strategic planning to improve client results
Assist our National Accounts Directors in negotiating contracts with clients and establishing a timeline of performance
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients
Qualifications:
Bachelor’s degree in Marketing, Business Administration, Sales, or a relevant field
Four to five years of previous work experience in sales, management, key account management, or relevant experience
Excellent verbal and written communication skills: Must be a listener, a presenter, and a people-person
Basic computer skills, and experience with CRM (Customer Relationship Management) software and the Microsoft Office Suite, with emphasis on superior Excel skills.
Able to analyze data and sales statistics and translate results into better solutions
Strong negotiation skills, with the ability to follow through on client contracts
Proven results in delivering client solutions and meeting sales goals
A bit about you
As a professional representing RS Group, we insist on exceptional standards, a sense of urgency, and a commitment to add value for our customers. You’ll need an exceptional work ethic, an inherent technical aptitude, and the ability to build and strengthen relationships with our customers.
Our Culture at RS Group
At RS Group, we continue to build our culture around our inclusion strategy, which focuses on five key priorities:
Race, Gender, LGBTQ+, Disability, and Well-being.
Though what we look like today doesn't fully reflect our ambitions, we are working hard to change this. We are committed to ensuring our organization is authentically and sustainably diverse in order to seek and embrace the very best talent that will help us Make Amazing Happen for a Better World.
Our people matter and are vital in keeping our global organization moving, so when it comes to how we work and the culture we create, our aim is to ensure each person is empowered to bring their true self to work every day.
From CEO Lindsley Ruth to our warehouse distribution associates—and everyone in between—we acknowledge we're all different and have something great to contribute. We are all amazing in our own right.
Here at RS, we don’t believe in quick fixes. We acknowledge that sustainable, authentic change takes time, and we will always champion diversity, inclusivity, accessibility, and representation within our culture.
We listened to our people when they asked for a greater, more meaningful focus on diversity and inclusion (D&I) across our global organization. Since then, we've launched five dynamic RS Group D&I employee resource groups to provide support and a voice to employees. Looking at the bigger picture, we have placed diversity, inclusivity, and accessibility at the forefront of our D&I journey.
EmbRACE - Supporting colleagues of Colo
Elevate - Supporting the advancement of women in the business
LifeWorks - Support with mental, physical, and financial wellbeing
Spectrum - Supporting our LGBTQ+ colleagues
Bloomers - Supporting early career development
Our Benefits
At RS, we value our employees and are committed to providing a comprehensive, family-friendly and inclusive benefits package. Our people are fundamental to our business, and we are here to offer support every step of the way.
Health and Wellness
Employee health and wellness is an important part of our culture. Throughout the year, RS provides multiple opportunities for our employees to take control of their health, individually and together.
Comprehensive Benefits - Medical, dental, and vision insurance for employees, dependents, and domestic partners
Transgender Benefits - Coverage for psychotherapy, hormone therapy, lab testing, medications and certain surgical procedures
Employee Assistance Programs - Emotional and psychological support, plus, guidance and support on legal, financial, family, and work matters.
Support for Families
RS knows parents Make Amazing Happen every day. We care about our employees—and their growing families—so we provide peace of mind as they begin their most important role.
Maternity Leave - 12 weeks fully paid
Paternity Leave - 2 weeks of paid leave
Adoption Leave - 12 weeks of paid leave for the primary parent
Foster Parent Leave - 2 weeks of paid leave for a foster parent
Fertility Benefits - Coverage and support through WINFertility and Cigna to assist in your journey to parenthood
Personal Development
Education Reimbursement
Mentorship with Ignite
Virtual Learning Options
Lean Competency System Training
Financial Wellbeing
Dave Ramsey Smart Dollar
Company paid short and long-term disability and life insurance
Bonus program - bonus eligibility in addition to salary
Giving Back
Paid time to volunteer
The Washing Machine Project
Flexibility & Time Off
Paid time off, including vacation, jury duty, sick leave, disability, holidays, floating holidays, and parental leave
Bereavement leave, including miscarriage and extended leave of loss of child or partner
Equal Employment Opportunity
RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.
The pay structure for this role is an 80/20 split for base and commission. The targeted base will be around $85,000.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.