Reporting to the Senior Dietician Supervisor, the Administrative Assistant will perform clerical and administrative tasks to support two full time dieticians, nurse practitioner, and members of the metabolic team supporting Clinical Genetics in the Department of Human Genetics. In this role, you will interact with patients and families, other UCLA departments tracking lab results, medical records, school forms as well as patient insurance requests, CCS and health plan requirements. Duties will include; but are not limited to: * Complete food orders and record in patient record * Fill out and send in formula prescriptions as assigned * Request formula samples and interact with formula reps * Screen Care Connect for new patient PKU labs * Follow-up and assist with the Newborn Screening Program to include annual patient summaries and state generated reports and labs * Pre-populate forms for the Metabolic team * Establish and oversee a database of patient formula regimen * Document phone encounters - calls to patients, labs/hospitals, pharmacies, insurance * Complete billing requirements for CCS Special Care Center billing * Complete appropriate forms and billing requirements for CDPH * Schedule and prepare agenda and attend multi-disciplinary zoom or in-person conferences as requested * Collect appropriate documentation from team members including schedules of patients, attendance sheets, comprehensive patient reports storing all in a designated BOX folder * Serve as the point of contact with patients and families as it applies to clinical nutrition needs - relaying phone and inbasket messages * Send letters of medical necessity and/or travel letters documenting in the EMR * Provide patient education materials and handouts with nutritional information * Assist the metabolic team with completing renewals of school forms for meal accommodations and formulas at school * Review authorization and billing material such as case management documents with health plans * Communicate with insurance reimbursement programs and provide follow-up to the team * Help facilitate patient insurance and communicate with families regarding prior-authorizations, referrals, orders * Other duties as assigned Salary Range: $26.99-$38.66/Hourly

Required: * Knowledge of specific specialty practice and workflows * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs