Administrative Assistant Job at AxleHire, Inc.

AxleHire, Inc. Santa Fe Springs, CA 90670

Position Title: Transportation Coordinator (Administrative Assistant)

About AxleHire:

AxleHire is an expedited urban last-mile delivery service, providing customers with a superior same and next-day delivery experience. AxleHire leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. AxleHire operates in 16 of the 25 major U.S. metro urban areas across the U.S, enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.

General Job Description Summary:

Under the supervision of the Transportation Manager and with a functional relationship with the Facility and Outbound Supervisor, this position is responsible for coordinating final mile delivery operations in the Operating Market in order to achieve company safety, speed, cost, and quality standards. This position primarily collaborates with the market’s Outbound Lead(s), Driver Partners, and Delivery Service Providers, with significant functional collaboration with other members of the Transportation Department and the Engineering Department (routing optimization).

Primary Responsibilities:

  • Manage relationships with the local driver pool. Assist in new driver recruitment and on-boarding to maximize driver engagement and retention by.
  • Providing hands on driver training for Axlehire Applications
  • Educating drivers on Axlehire policy and procedures
  • Following up with facility management around driver concerns and issues
  • Providing drivers with standard best practice guidance
  • Ensure drivers understand the delivery requirements
  • Assist in selecting, evaluating, and managing relationships with delivery service provider (DSP) vendors.
  • Coordinate with the Transportation Planning team o determine driver coverage requirements and ensure market driver availability is efficiently matched with market driver demand.
  • Assist in development and implementation of market routing parameters, volume allocation guidelines, etc.
  • Ensure routes are released to the driver pool in accordance with market routing guidelines. Assist in confirming driver assignments and ETAs at least 12 hours in advance of route pickup.
  • With a particular focus on ensuring a clean and safe environment for driver load-out assist in warehouse housekeeping as required.
  • Performs other duties as assigned.

Position Requirements:

  • At least two years’ related experience in the local market required (transportation, last mile delivery, dispatching, analyst etc.).
  • Excellent knowledge of local market geography, transportation arteries, traffic patterns, etc.
  • Strong interpersonal skills, with the ability to develop relationships with and influence independent contractors outside of a direct reporting relationship.
  • Excellent verbal and written communication skills, with experience working with G-Suite applications
  • Strong analytical and problem-solving skills with experience manipulating spreadsheets (Excel, Google Sheets) to both identify a problem, pattern or issue and track key performance indicators (KPI’s)
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines in a time-sensitive work environment.
  • Proficient with G-Suite, Slack, GPS based mobile apps and utilizing Mapping / Routing tools.
  • Chinese or Spanish speaking is a plus

Physical Requirements:

The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position.

  • Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl.
  • May occasionally move or lift up to 60 pounds at times.

Hours:

Day Shift Sunday-Thursday with Friday and Saturday off

Travel:

This position requires 0% of travel time.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Santa Fe Springs, CA 90670: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Microsoft Powerpoint: 1 year (Preferred)

Work Location: One location




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