Administrative Assistant Job at Devcare Solutions
Provides administrative support to either a team or individual. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
Essential Duties/Responsibilities:
- Assisting with service request forms that include name changes for individual or business, license cancellations, adding or deleting a DBA, and DOB or SS corrections
- Triaging telephone calls and customer issues; routing to appropriate staff member for resolution
- Forwarding emails from Agency licensing email account that do not include Service Request Forms to the appropriate party
- Opening mail and disbursing to the appropriate licensing individual when needed
- Checking fax and scanning docs to email when needed
- Assisting with non-resident producer applications
- Assisting with processing other types of producer applications
- Performing other duties as assigned
Job Requirements:
- Knowledge of basic English, written and spoken, and correct spelling and grammar;
- Knowledge of agency mission and objectives
- Basic computer skills
- Ability to handle business mathematics and public relations
- Eligibility to be bonded
- Ability to maintain confidentiality
Responsibility:
Work is carried out with specific instructions, follows established procedures with minimal supervision other than need for assistance in performance of duties. Work is reviewed upon completion but is subject to occasional checks for accuracy. Errors, carelessness, and incorrect decisions may result in substantial inconvenience to the employing department.
Job Types: Full-time, Contract
Salary: Up to $22.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Indianapolis, IN 46204: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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