Administrative Assistant III -Kentucky Historical Society (Non-Merit) Job at Commonwealth of Kentucky
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5/9/2023 (8:00 PM EDT)
req49252
Administrative Assistant III -Kentucky Historical Society (Non-Merit)
Salary
$2,166.62
Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | NON-CHAPTER | 37.5 HR/WK
Hiring Agency
Tourism, Arts, & Heritage Cabinet | Kentucky Historical Society
Location
100 West Broadway Frankfort KY 40601 USA
Description
The Kentucky Historical Society (KHS) seeks a friendly and detail-oriented individual to book and maintain all KHS program reservations, field trips, and group tours as the Visitor Services Coordinator. While keeping excellent organization of our booking records, this position will offer the opportunity to work with all KHS departments creating and supervising registration platforms, associated documentation, and communications with KHS members and participants. The Coordinator will also assist with everyday museum operations and front-desk needs, joining a team focused on the organization's front-facing services to its guests across our campus. The Visitor Services Coordinator will report to the Visitor Services Manager. For more information about KHS, please visit https://history.ky.gov
Key Responsibilities:
This is a full-time position of 37.5 hours per week with a flexible work week during regular KHS operational hours but must be able to work the occasional evening or holiday to provide for the needs of KHS in its programming and services for its museum and special event guests.
Key Responsibilities:
- Receive and process via telephone/email/point of sale reservations for individuals, schools, or groups for tours, events, programs, or otherwise and maintain accurate and complete records for such reservations.
- Assist members of the Visitors Services Team and other departments at KHS to provide quality experiences for the guests of the Kentucky Historical Society.
- Greet visitors and process admissions at reception desks and sales in the 1792 Museum Store.
This is a full-time position of 37.5 hours per week with a flexible work week during regular KHS operational hours but must be able to work the occasional evening or holiday to provide for the needs of KHS in its programming and services for its museum and special event guests.
Minimum Requirements
EDUCATION: High school diploma or GED
EXPERIENCE, TRAINING, OR SKILLS: Two (2) years of experience in customer service, retail, or clerical duties.
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: NONE
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): Basic computer skills in the internet, word processing, spreadsheets, and email usage. Must be able to answer, transfer, and operate a multi-line phone system and return calls to guests on a timely basis. Must be able to manage a point-of-sale system and build reservation platforms with associated software.
Must be able to work with individuals and groups in processing reservations for events, programs, and tours in a detailed manner and maintain accurate records for such. Ability to work with the Visitor Services team but also independently on several projects concurrently. Must enjoy working with the public.
Must be able to work with individuals and groups in processing reservations for events, programs, and tours in a detailed manner and maintain accurate records for such. Ability to work with the Visitor Services team but also independently on several projects concurrently. Must enjoy working with the public.
Working Conditions
Must be able to sit or stand for long periods. Must be able to move around the 1792 Museum Store to assist customers, replace store inventory, and straighten shelves. This requires lifting, reaching high and low with the occasional use of a step ladder. Must be able to maintain consistent movement between KHS campus sites, all within a .25-mile radius in downtown Frankfort, Kentucky. The primary office for this position is located in the Thomas Clark Kentucky History Center in downtown Frankfort, Kentucky. Must be willing to occasionally travel.
If you have questions about this advertisement, please contact Teresa Stivers at Teresa.Stivers@ky.gov or 502-782-8055.
An Equal Opportunity Employer M/F/D
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