Title: Facilities Management-Workplace Experience Coordinator

Location: Eatontown, NJ

Duration: Contract 8+ months

Shift: M-F - 8am-5pm

The main focus is customer service with the following responsibilities.

JOB SUMMARY

• This position is responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support for teams managing and directing services.
• Services may be directly performed by the company, or third-party service providers in collaboration with this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Concierge, Reception / Switchboard Conference & Meeting Room Management, A/V Support , Meeting & Event Management, Community Programs, Workplace Coaching & Onboarding Food Services Parking & Commute Bicycle & Local Shuttle Supported Employment Company Store Pet Programs Document Services Mail Services Record Archiving Office Supply Management Moves, Adds, Changes Furniture Management Space Reset Workplace Onboarding
• Assists the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc.
• Requests building and/or equipment services as needed.
• Provides administrative support for Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.
• Manages accuracy, production, quality, and retention of program materials, which may include administration of SharePoint sites or similar.
• Ensures client and company materials comply with client and company brand guidelines.
• Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
• Ensures all billings for business services are invoiced and billed as required.
• Attends move meetings and coordinate all moves with client contacts.
• Responds to customer requests and complaints regarding Workplace Experience services.
• Maintains relationships with vendors that provide services and goods to the office.
• Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.
• Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment, and software ordering.
• Assists in the completion of the office Business Continuity plan. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: No formal supervisory responsibilities in this position.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• HS Diploma or GED required.
• A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.

COMMUNICATION SKILLS

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees.
• Comfortable meeting and engaging with new people.
• Warm and engaging demeanour.
• Ability to assess circumstances, empathize and offer help.

FINANCIAL KNOWLEDGE

• Requires basic knowledge of financial terms and principles.
• Ability to calculate simple figures such as percentages.

REASONING ABILITY

• Ability to understand and carry out general instructions in standard situations.
• Ability to solve problems in standard situations.
• Requires basic analytical skills.

OTHER SKILLS and/or ABILITIES

• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
• Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
• Best candidates will have a genuine interest in in anticipating and serving the needs of others.
• A warm demeanor and desire to collaborate with others is key.
• Physical ability to assist with warehouse operations.
• Able to lift 50 lbs.

Pre-screening Questions:

• What situations kept you from coming to work on time at your last job?
• How do you handle situations that could cause you to be tardy or absent?

Job Types: Full-time, Contract

Salary: $22.00 - $23.10 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Eatontown, NJ 07724: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)
• Workplace Coordination: 3 years (Preferred)
• Financial concepts: 2 years (Preferred)

Work Location: One location

Speak with the employer
+91 9406653075

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.