Administrative Support Assistant IV Lobby/EBT Clerk- Denver Human Services Job at City and County of Denver
About Our Job
This posting will accept applications until May 18th. Please apply as soon as possible.
About Denver Human Services
Denver Human Services provides assistance benefits and protection and prevention services to one in three Denver residents. Assistance programs include food, cash and medical benefits, child care, child support, employment first, veterans' services and general assistance for eligible Denver residents. Protection & Prevention services are provided via child, youth and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect.
About our Assistance Programs
The dedicated staff at Denver Human Services (DHS) are here to listen and advise, helping people apply for public assistance programs. We can provide information about food assistance and financial assistance, as well as help for veterans and those who need long term care. DHS provides a range of other services, including help with transitional housing, medical assistance, and heating costs.
Denver Human Services is seeking a dynamic Administrative Support Assistant IV for the Family and Adult Assistance Division at our Welcome Center, East, Taylor Offices, along with Neighborhood Resource Sites.
Generally, the Administrative Support Assistant IV (ASA IV) will:
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Provide professional and respectful customer service when working with internal and external customers
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Gain general knowledge to provide responses to customer questions at the lobby window
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Assist clients with copying documents in our self-service room
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Complete accurate data entry of new applications for food, cash, and medical benefits
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Issue electronic benefit cards (EBT) or may be assigned to perform (EBT) destruction
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Retrieve, sort, date stamp, and distribute mail throughout the day
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Perform other duties and projects as assigned
This position requires an online assessment or test. Once you complete your application, if you meet the qualification for the position, you will receive an email from
AssessmentTeam@denvergov.org
with a link to the assessment or test. We recommend that you add
AssessmentTeam@denvergov.org
to your safe sender
list. If you do not receive the email within 30 minutes of applying, please contact
AssessmentTeam@denvergov.org
.
About You
Our ideal candidate will have:
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Excellent customer service skills
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Bilingual skills and is and able read, write, and speak proficiently
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Time management skills
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Strong Microsoft Office skills (Outlook, Word, Excel)
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NOTE: This position is NOT a clerical position. It is a HIGH VOLUME customer service position
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
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Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
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Experience: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III)
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Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
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License/Certifications: By position, requires a valid Driver's License at the time of application
About Everything Else
Job Profile
CC1503 Administrative Support Assistant IV
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Position Salary Range
$20.90 - $31.35
Starting Pay
Although our full pay range is included above, the budgeted hiring range for this position is $20.90 - $26.13 per hour.
Agency
Denver Human Services
Assessment Requirement
Administrative Professional
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click
here
for English or
here
for Spanish.
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