Administrative Support - Level II
Employer Information
Organization Name: Buffalo Rock Company
Website: https://www.buffalorock.com/careers/
Job Department: Administration
Reports to: Administrative Support - Level III
FLSA Status : Non-Exempt

Purpose:
Buffalo Rock is an award-winning Pepsi-Cola Bottler founded in Birmingham, AL, more than
100 years ago. The primary duty of an Administrative Support - Level II is to perform
administrative duties critical to the operation, including administering and maintaining customer
set-up and Material Safety Data Sheets.

Education:
High School Diploma (or GED or High School Equivalence Certificate)
One (1) year administrative experience: Required

Knowledge:
Clerical - Knowledge of administrative and clerical procedures and systems such as word
processing, managing files and records, designing forms, and other office procedures and
terminology.
English Language - Knowledge of the structure and content of the English language including
the meaning and spelling of words, rules of composition, and grammar.
Skills:
Basic Skills
• Active Learning- Understanding the implications of new information for both current
and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
• Mathematics - Using mathematics to solve problems.
• Reading Comprehension- Understanding written sentences and paragraphs in work
related documents.
• Science - Using scientific rules and methods to solve problems.
Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the needs of the
audience.
Social Skills
• Coordination- Adjusting actions in relation to others' actions.
• Service Orientation- Actively looking for ways to help people.
Complex Problem-Solving Skills
• Complex Problem Solving - Identifying complex problems and reviewing related
information to develop and evaluate options and implement solutions.
Resource Management Skills
• Time Management- Managing one's own time.
Work Context
Body Positioning
• Spend Time Making Repetitive Motions
• Spend Time Sitting
• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Communication
• Contact with Others
• Electronic Mail
• Face-to-Face Discussions
• Letters and Memos
• Telephone
Conflictual Contact
• Deal with Unpleasant or Angry People
Pace and Scheduling
• Time Pressure
Work Setting
• Indoors, Environmentally Controlled

Essential Functions
• Regular and timely attendance is an essential function of this job.
• Capable of performing Administrative Support Level I duties.
• Accounts Payable invoice maintenance/review and W9 set-up.
• DSD (Direct Sales Delivery) weekend verification
• House Invoices (reconcile invoice signature/DSD)
• Maintain Employee-Partner Security Asset Sheet
• MEM administration - Responsible to process Equipment Move Orders (EMOs) and
product inventory (VMMS)
• Material Safety Data Sheets (MSDS) record keeper and retention.
• New retail customer set-up (VIP)
• Receive and process requests for account signage (POP) from the Retail Department.
• Retail Tel-Sell orders (if applicable)
• Maintains continuous self-improvement through the knowledge and use of all Buffalo
Rock provided training, either web-based, in-house, or any other provided method.
Successfully completes assigned training curriculum, including but not limited to online
and/or facilitated training.

Other Tasks
• Performs other duties as assigned.
Activities
Communicating with Supervisors, Peers, or Subordinates
Getting Information
• Examine files or documents to obtain information
Interacting with Computers
• Use computers to enter, access or retrieve data
Communicating with Persons Inside and Outside Organization
• Answer calls using switchboard
• Communicate with customers or employees to obtain, disseminate, or exchange
information
Updating and Using Relevant Knowledge
• Use oral or written communication techniques
• Use telephone communication techniques
Tools and Technology
Tools
• Calculators
• Scanners
• Facsimile
• Must be proficient in Microsoft suite of products including Word, Excel, Outlook, and
PowerPoint. SharePoint experience preferred.

Desktop computers
• Desktop computers

Applicant's/
Employee's
Signature: _______________________ Date: ______________

Interviewer's/
Supervisor's
Signature: ________________________ Date: ______________

The company has reviewed this job description to ensure that essential functions and basic duties have been included.
It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It
is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional
functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent
a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the
employee to perform, as the company may deem appropriate.