Visiting Angels of Fresno, CA is seeking a friendly, organized, and experienced person to join our team as an After Hours Coordinator!
The After Hours Coordinator is a key member of our staff who provides the support required for efficient office operations.
- Weekend Hours Needed -
Saturday: 6:00am to 3:00pm OR 3pm to 12am (Work from home)
Sunday: 6:00am to 3:00pm OR 3:00pm to 12:00am (Work from home)
Monday: 6:00pm to 12:00am (Work from home)
Must be willing to come in the office 2 days a week: 8:30am - 5:30pm
(Office days will not have After hour shifts)
Benefits
- Starting pay at $16+
- Supportive staff and excellent communication
- Be part of a vibrant community making a difference in the lives of others
- 401K with company match (For California Residents Only)
- Access to free Teladoc services for you and your family
- Opportunity for growth and increased nursing experience
- Opportunity to lead and coach team members
- Bonus opportunities
Job Responsibilities
- During after hours, phones must be answered immediately.
- Any missed calls need to be called back within 5 min.
- All calls must be logged with details (time, date, caller name, call back number, and a detailed message of the conversation). A log sheet will be provided to you
- Any Emergencies such as caregiver injuries, client injuries, call-offs, must be reported right away to the manager via phone call.
- Any text messages received must be replied to within 5-10 minutes.
- At the end of the shift, all calls need to be routed to the night answering service.
- Any items that need attention. Or are pending need to be emailed to manager by the end of the shift.
- In case there is a last-minute call-off, and no one else is available to cover the shift, it will be your responsibility to cover the shift.
- Answer phones and conduct calls with professionalism at all times.
- Minimum of 6 months of office experience
- Highly proficient in customer service
- Demonstrate proficiency with GSuite (Google Sheets, Google Docs, Gmail, etc) applications, scheduling systems and other health care industry related software.
- Ability to listen and communicate clearly, fluently and diplomatically orally and in writing.
- Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image.
- Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
We are using an innovative hiring tool to help us hire more applicants with your attitude and work ethic. We ask that you please complete the following survey, which should take no more than 5-10 minutes to complete. We look forward to hearing from you!
Apply today! We’d love to hear from you!
The Scheduling Coordinator position is open at our Fresno office, located at 2350 W Shaw Ave #129, Fresno, CA 93711. Our office serves the Fresno and Clovis area and may require travel to Fresno and areas around Fresno, CA.
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