Airport Customer Service Representative Job at SFO
Company Description: Air China is China’s only national flag carrier and a member carrier of the world’s largest airline network - Star Alliance. It was also the airline partner of the Olympics Beijing 2008. It is a Chinese carrier with the highest brand value in China’s airline industry – according to the evaluation done by the World Brand Lab in June 2016, our brand value reached RMB 115.689 billion. We are in a leading position in China in terms of passenger transportation, cargo transportation and related services. Based on the statistics last updated on December 31, 2016, we have a fleet of 623 passenger aircraft and freighters of mainly Boeing and Airbus families aged 6.36 years on average, including those operated by the carriers we have a majority stake in. We operate 378 routes, including 102 international routes, 14 regional routes and 262 domestic routes, serving 176 cities in 41countries and regions, including 64 international cities, 3 regional cities and 109 domestic cities. Relying on the network of the Star Alliance, we have expanded our presence to 1,330 destinations in 192 countries. Responsibilities:
Minimum Qualification:
Click here to view a complete list of SFO Employee Benefits and Discounts Information
Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.
Click to learn why you should work at SFO!
Employer: Air China Limited
Job Location: SFO Airport
Job Title: Airport Customer Service Representative
Job Description:
- Interact directly with customers and team members to maintain a high level of customer service
- Perform and coordinate functions related passenger processing at counter, departure and/or arrival
- Handle administrative duties such as invoices, and communications with various entities
Hours Per Week: 40
Rates Per Hour: TBD
Benefits: Health Insurance, Competitive Salary & Bonuses
Qualifications:
How to Apply: Submit your updated CV to williamguan@airchina.com and rwu@airchina.com - subject:CA-AOR
Minimum Qualification:
- Must successfully pass a 10-year background check
- Must be authorized to work in the United States
- College graduate with good English communication skills
- Excellent communication skills (written, verbal, presentation)
- Proficient in Microsoft Office (Word, Excel, Powerpoint)
- Preferred Qualification:
- Proficient in Mandarin (verbal and written)
- Knowledge in Angellite Systems
- Airline customer service experience
- Familiar with passenger check in process at the ticket counters
To learn about SFO's Background and Badging process, click here and go to step 2.
All people working at SFO are eligible for incentives:
- BART Discount Card: Save $9.90 on your roundtrip BART commute
- Citizenship Workshops: Save $700 on your citizenship application cost
- Save on childcare costs. Access a subsidized childcare program for SFO employees who qualify, with tuition offered at 75 – 80% of market rate cost
NEW- SFO Employee Commuter serving Hayward and Castro Valley
Click here to view a complete list of SFO Employee Benefits and Discounts Information
Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.
Click to learn why you should work at SFO!
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