Airport Passenger Service Agent / Ramp Coordinator Job at EVA Airways
1. Assist passengers with general customer service and provide required
information
2. Perform and coordinate functions related to passenger processing at counter,
departure, and/or arrival
3. Complete documentation required to clear aircraft upon arrival and/or
departure
4. Assist passengers in case of misconnections/cancellations/delays
5. Meet embarking/disembarking passengers and offer help who need special
assistance
6. Comply with all security requirements
7. Follow direction given by Company Management and Supervisors; assists in
all areas as assigned
8. Coordinate with airport authority for flight operational handling
9. Coordinate with relevant departments within the Company and outside
vendors to fulfill operational tasks
10. Supervise service providers for efficient ramp operation handling in accordance
to authorities and EVA’s standard procedures
11. Prepare flight operation related documentation
12. Make sure ramp area is clear for flight operation prior to flight arrival
13. Coordinate with cargo operation team for flight safety and on-time performance
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Work Location: One location
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