AR/Invoicing Associate

Daly has been a trusted IT solution provider and system integrator to government and education customers for over 36 years. Our strength and longevity for the past three decades are built on a singular focus - provide quality products and services. DALY looks for candidates who thrive in a fast-paced environment and possess the passion and energy to deliver excellent customer service.

The AR/Invoice Associate is responsible for creating and maintaining invoices for the products or services Daly provides. They may also be tasked with ensuring that these invoices are accurate and complete, as well as following up with customers to ensure that they have received their invoice in a timely manner. You must be accurate and reliable in handling accounts and documents. Having a high degree of organizational skills and thorough understanding of transactions and projects are essential quality. Since you will be using technology to expedite your work, a degree of computer knowledge is required.

You should thrive in a fast-paced and collaborative environment to make a real difference in a growing company. The AR/Invoicing Associate work will be performed in our Accounting/Operation department located in our Frederick, MD location. Typical work hours are Monday thru Friday, 8:00 am to 5:00 pm (however overtime and/or weekend hours are required when necessary). All candidates must pass a comprehensive background check, as well as a drug test. Additionally, unless the candidate has a religious or medical exemption, candidate must be fully COVID vaccinated.

Duties & Responsibilities:

• Review invoices to ensure they are accurate and complete before sending them to customers.
• Prepare invoices for a variety of transactions, projects and services rendered or goods sold.
• Track and manage incoming payments, including sending reminders to customers when invoices are overdue.

· Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)

· Check the data input in the accounting system to ensure accuracy of final bill.

· Issue invoices and bills and send them to customers through various channels, mail or e-mail.

· Issue customer account statements periodically or whenever necessary.

· Answer questions and handle complaints from customers regarding bills.

· Report on activity to upper management

· Maintain customer records including contact information, purchase history, account status, and other data. Update accounting records with new payments, balances, customer information etc.

· Cross train other accounting staff on processes and responsibilities.

· Prepare monthly reports detailing sales activity, outstanding balances, and other business metrics.

· Communicate with customers to answer questions about products and services.

· Perform other related duties as assigned.

Knowledge and Skills:

· Minimum of Bachelors, Associates Degree, and or 5 years of work experience.

· 3 - 5 years proven experience in customer service, general accounting, data entry or similar role.

· Adherence to laws and confidentiality guidelines.

· Exceptional attention to detail and accuracy.

· Proven experience as a Collection Specialist or similar role.

· Previous work in the IT industry, a plus.

· Proficient in MS Office (especially Excel).

· Microsoft Dynamics 365 Business Center a plus.

· Proficiency in 10-key data entry.

· Excellent math ability.

· Good organizational skills.

· Ability to work independently and meet deadlines.

· Excellent communication skills.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Frederick, MD 21703: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to comply with our vaccine mandate?

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person

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