THE POSITION

The Assistant Dockmaster will be a dynamic, visible and accessible leader for the staff and Members alike. The Naples Yacht Club, with 75 years of history and tradition, seeks an experienced and energetic individual to manage our marina and facilities in this growing market. This position is the first line of representation for Naples Yacht Club to members and transients and responsible for the daily operation of the marina, facilities and fuel operations.

Duties for the position include but are not limited to:

• Provides all services available in the normal operation of the harbor according to procedures.
• Regularly inspect the Marina for safety, cleanliness and defective equipment i.e. broken cleats, power pedestals and water leaks.
• Assist in maintaining the cleanliness of the entire harbor, parking lot areas and all club grounds.
• Assist in maintaining Club-owned boat(s) and have all boats and docks in good working condition daily.
• Notifies Dockmaster of maintenance and repair needs.
• Performs dock checks in the morning for any arrivals or departures.
• Perform the waste management plan, including removal of trash and recycling from the docks. Includes the removal of debris from the water trapped in the dock system and ensuring that the compactor area is kept clean and secure.
• Provides assistance to Members and guests in mooring their boat or getting underway in accordance with dock rules and etiquette of good seamanship.
• Anticipate and address Member and transient service needs.
• Operates the ship-to-shore radio equipment in accordance with rules and procedures established by the Federal Communications Commission.
• Accepts transient reservations for incoming vessels, assigns slips, creates dockage agreements, creates dockage invoices, collects payments and keeps a record of arrivals and departures.
• Produces a list of overnight transients for the club switchboard before leaving for the day.
• Courteously, effectively, and uniformly enforces all rules and regulations.
• Any other duties as assigned by the Dockmaster.

Requirements for the position include:

• Must be able to stand for long periods of time, walk, lift and pull objects, and maintain stability under extreme heat.
• Current CPR and First Aid Certification is a plus.
• Captain's License is a plus.
• Must have experience in customer service and a passion for hospitality.
• Experience handling water vessels is a plus.
• Computer literate in database management, word processing, and spreadsheets.
• Ability to effectively communicate via telephone, hand-held radio, or personal contact with a variety of people. Excellent written communication skills are also needed.
• Embrace our core values of respect, loyalty and integrity.
• This position is forty-hours (40) per week with rotating hours including weekends, holidays and evenings as required.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Naples, FL 34102: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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