Assistant Executive Director Job at Kisco Senior Living

Kisco Senior Living Melbourne, FL 32901

Job Description:
The Assistant Executive Director/ Resident Relations Director at The Fountains is responsible for driving resident satisfaction, associate engagement, financial and process management, strategic planning and implementation in coordination with the Executive Director.

What will I do every day?
  • Support the Executive Director to meet and exceed community goals including Resident Loyalty, Associate Engagement and financial performance targets
  • Supervise Resident Relations department and additional departments as assigned
  • Hire, train, manage and retain highly effective associates
  • Identify and develop talent for future succession opportunities
  • Support community business planning and forecasting
  • Manage operations based on occupancy and financial targets
  • Lead community projects, committees, and continuous improvements
  • Manage and improve resident and family satisfaction and loyalty
  • Drive adoption of Kisco’s software systems, resources and tools
  • Responsible to identify, benchmark and leverage best practices in the industry
  • Understand and support the community sales process
  • Perform other related duties as required

What will I need to be successful in this role?
  • Bachelor’s degree
  • Minimum of 3-5 years’ management experience over a team of asssociates in health care, senior living or related field
  • Proven track record leading results driven teams with an emphasis on financial and operational performance, customer and associate engagement
  • Experience working with seniors highly desirable
  • Master’s degree a plus
Special Requirements/Certifications:
  • Must have or be willing to obtain CORE Training

What’s in it for me? (Great Question!)
  • Competitive pay
  • Healthcare Benefits including Vision & Dental
  • Matching 401k
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.

All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

  • Kisco Senior Living is an Equal Opportunity Employer



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