Assistant Front Office Manager (FT) Job at Marriott Hilton Head Resort & Spa
Job Description:
The Assistant Front Office Manager is responsible for all front office functions and associates. Oversees Bell/Valet associates, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. Works with the Front Office Manager and associates to successfully execute all front office duties, ensure smooth and efficient guest arrival and departure process. Demonstrates excellent leadership, communication and team building skills with associates, peers and across departments.
Job Requirements:
Job Requirements:
- Qualified candidates should possess at least 3-years Full-Service Hotel Guest Service Supervisory and Night Audit experience with an emphasis on guest service satisfaction.
- Excellent communication skills..
- Prior management experience in hospitality is a must.
- Must be highly motivated, self-directed, with strong initiative and desire for achievement.
- Exceptional customer service skills required.
- Must possess strong computer skills.
- Strong understanding of accounting procedures also a plus.
- Excellent communication and presentations skills required.
- Must be flexible and willing to work evenings & weekend
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