Full Job Description

Job Summary:

b\well dispensary in Provincetown, Massachusetts

Assistant Manager Position

Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the store policies and procedures.

The Dispensary Assistant Manager assists in all aspects of the daily operations. The Assistant Manager will have primary responsibility for order fulfillment, inventory, cash management, and daily reporting. Enforces company policies and ensures that staff follows best practices.

Supervisory Responsibilities:

• Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
• Maintains a positive attitude that creates a positive work environment
• Maintains technical industry knowledge and product knowledge, trains staff on products in store
• Has full understanding of the budtender and manager training binder
• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
• Upholds and enforces the company policies and procedures, and effectively trains new staff on the policies and procedures
• Managing and motivating store staff by coaching and training
• Addresses and communicates any employee performance issues to Store Manager
• Responsible for accurately and efficiently receiving and processing orders
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
• Train store employees
• Partner with the Dispensary General Manager to deliver ongoing coaching and feedback

Duties/Responsibilities:

• Performs store open and closing responsibilities
• Responsible for daily cash box reconciliation
• Fulfills orders
• Maintains appropriate inventory levels and stock order
• Communicate regularly with General Manager and staff regarding inventory availability and discrepancies
• Follows all processes to ensure accuracy and safety protocols are maintained
• Manage receiving process, approval or rejection of all cannabis related products within regulatory standards.
• Ensure required reporting is accurate and submitted in a timely manner
• Assist General Manager with employee scheduling, reviews and performance management
• In stores with delivery, ensure appropriate inventory levels to support delivery and management of dispensary delivery manifests
• Develop cannabis market and product knowledge
• Fill in for General Manager as needed
• All Employee tracking books kept up to date
• Train and implement the employee handbook
• Comply with all State regulatory matters

Required Skills/Abilities:

• Sense of ownership and pride in your performance and its impact on company’s success
• Proven ability to meet and exceed sales and profit expectations of performance & contribution.
• Good time-management skills
• Outstanding organization and leadership skills.
• Outstanding communication and interpersonal abilities
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Proficient computer skills including word processing, spreadsheets, and software programs.

Education and Experience:

• Years of experience in retail and management: 2-5 years
• Proven experience as retail manager or in other managerial position
• Knowledge of retail management best practices
• Analytical mind and familiarity with data analysis principles

Physical Requirements:

• Bend, lift, open, and move product up to 25 pounds as needed. Frequent standing & sitting required.

*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction history.*

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Plus TIPS

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Retail Management: 2 years (Required)

Work Location: In person

• Health insurance
• TIPS

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Provincetown, MA 02657: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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