The Assistant Manager will have the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including supervision and training of staff, product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads Crew Members and directs all daily operations of the restaurant in the absence of the General Manager, including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.
• Assists General Manager in recruiting, interviewing, and hiring Crew Members
• Motivates and coaches Crew Members and assists in training new Crew Members.
• Assists General Manager in day-to-day operations with scheduling, ordering, and team development tasks.
• Ensures that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are followed.
• Ensures the restaurant is in compliance with the preventative maintenance program with regard to facility, equipment, and grounds maintenance.
• Supports other employees in completing their tasks.
• Maintaining fast, accurate service ensures an excellent customer experience, and all products are consistent with company standards. • Excels in performing all Crew Member tasks, including runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks, and cashier. • Completes other duties as necessary.

QUALIFICATIONS GUIDELINES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE:

A high school diploma or equivalent is required.

1-2 years of supervisory experience in food service or retail is preferred. • Proven track record of leadership or managerial skills is preferred.

LANGUAGE ABILITY:

This position requires excellent written, verbal, and group communication skills. This position also requires reading, analyzing, creating, and interpreting general business memos and documents.

MATH ABILITY:

This position requires basic business math skills.

REASONING ABILITY:

This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.

COMPUTER SKILLS:

This position requires basic computer and internet skills, including computerized business tools such as email and learning management systems.

SUPERVISORY RESPONSIBILITIES:

This position requires supervisory responsibilities of crew members, shift leaders, and shift managers.

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp, and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the workday.

SPECIAL REQUIREMENTS/CERTIFICATION:

None

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor, policy, and company management.

Benefits:

• Caring teams - offering emotional, spiritual, and financial support for employees and their families
• Chaplains for employees and their families
• Free meal on every shift
• Management skills training programs
• Full-time employee benefits:
• Medical benefits for full-time employees
• Dental benefits for full-time employees
• Vision benefits for full-time employees
• 410k company match program
• Paid time off for full-time employees

This restaurant has been part of a family-run franchise group named A 2022 and 2023 Great Place to Work and the 2018 and 2012 Five Guys Franchisee of the Year. We operate 22 Five Guys restaurants in the Tennessee Tri-Cities, North Carolina, and the Coastal South Carolina regions.

Pay: $40000 - $45000 / year

Supplemental pay:

• Bonus pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training

Job types: Full-time

Education: High school degree

Work location: On-site