Assistant Service Supervisor Job at Otis
Date Posted:
2023-04-07
Country:
United States of America
Location:
OT336: SAL - LAS VEGAS, NV 711 Pilot Road, Suite D, LAS VEGAS, NV, 89119 USA
Are you ready for a career that's anything but ordinary? Do you crave a dynamic and fast-paced work environment where no two days are the same? If so, we have the perfect opportunity for you! Otis Elevator is seeking a passionate and driven individual to join our Las Vegas operations team and help us continue to provide exceptional service to our customers, not to mention working in some of the most iconic buildings on the World-famous Las Vegas Strip. As a member of our team, you'll have the chance to learn the elevator industry and collaborate with some of the brightest minds in the business. So, what are you waiting for? Join us and take the first step towards an exciting and fulfilling career!
Otis Elevator Company is searching for a highly motivated Assistant Service Supervisor/Field Operations Trainee. This entry-level leadership role offers an exciting opportunity for a motivated individual to gain hands-on experience and develop their skills in operations. With a supportive team and opportunities for growth, this role is the perfect starting point for a fulfilling career in operations or general management. In this role, you will get to lead service operations activities in your assigned territories. You will also be responsible for day-to-day management and training of field supervisory staff, employee selection, field training and safety. You will also lead operations efforts and priorities to ensure superior customer satisfaction.
Job Responsibilities:
- Ensuring field employee safety
- Meeting with customers to ensure obligations and expectations are achieved.
- Directing the performance of field maintenance and contractual service operations
- Conducting field education training with field workforce
- Maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor and materials
- Improving efficiencies, managing route schedules and callback rates
- Providing technical support
- Authorizing repair orders and tracking completion
- Managing labor and material investments within budget
- Leading change to better efficiency and communication
Education:
- High school education or equivalent required
- Vocational or 2-year technical degree, preferred.
- BA/BS degree in operations, construction management, property management, or general business is a plus.
Experience/Qualifications:
- Experience in similar industries is a plus.
- Candidates must have excellent communication skills and leadership skills and be able to work in a highly team-oriented and dynamic environment.
- Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must.
- Candidates must have strong computer and technology skills, business acumen and a passion for customer service.
Given the nature of the position, Otis Elevator does not support sponsorship, e.g., H-1B or TN petitions/applications, for this position.
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGenTM drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
Otis is An Equal
Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com
.
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