Assistant Store Manager Job at CPR Cell Phone Repair

CPR Cell Phone Repair Lake Elsinore, CA 92530

$18 - $23 an hour
  • Are you a high performance individual?
  • Do you thrive in high-paced, high growth environments?
  • Do you have a strong drive to learn, grow, and achieve higher goals?
  • Are you goal-driven, and can't stay still until you achieve your goals?
  • Do you have a leader inside you that has not yet flourished?
  • Are you experienced in the cellular wireless industry?

If you answered YES to all the above, please read on! This might be the place for you

We are a small group of high-performance, hard working, customer service oriented entrepreneurs and leaders. Our company is 7 years old, part of the largest and fastest growing franchise in our industry. We set our goals 5 years and hit our goal of serving over 100,000 customers! We're now looking to double our size in coming 3 years. If you are up to the challenge, keep reading.

We are looking for a team member to take charge and lead the growth of our Tustin store (other opportunities available in OC). Start off as Assistant Store Manager, and be mentored to grow fast into Store Manager and more.

As Assistant Store Manager, you will be charged with hitting store revenue goals, retail sales, leading other team members, merchandising and improving the store, social media marketing and more. You hold responsibilities that are critical to the success of the store, and are directly responsible for the store performance, customer experience, the retail and repair performance, store operations, inventory, and more.

Seeking Assistant Store Manager candidates who are EAGER TO GROW as our store grows!

Skill Requirements for Assistant Store Manager:

  • HIGHLY DRIVEN, and ready to grow store revenues to the next level. BONUSES based on store performance, above base pay.
  • Disciplined and self-driven
  • Experience managing a team of 2-5
  • Retail management experience in the wireless or electronics industry
  • Exceptional customer service skills
  • Some understanding of technical “lingo”
  • Phone or computer repair experience a big plus, but not required
  • Ability to reach sales goals
  • Ability to Up-sell and finish a sale
  • Some understanding of technical “lingo”
  • Ability to oversee multiple areas of the operation at once and delegate
  • Ability to develop and maintain a consistent and efficient workflow
  • Ability to monitor trends in all areas of the store: Sales, Repairs, Warranties, Part defects
  • Proficient with POS System and balancing the cash register
  • Ability to answer email inquiries
  • Ability to answer and communicate effectively with customers over the telephone
  • Ability to handle B2B accounts and keep them organized
  • Ability to effectively handle customer complaints
  • Handle Email Estimates Requests
  • Maintaining Store Inventory of Accessories
  • Maintaining quality store appearance
  • Handle social media marketing for the store

If you are an electronics enthusiast, eager to be trained for technical repairs or management, hungry to hit sales goals and love to make customers happy, this is the job for you!

If you are motivated, experienced, sales-driven, and ready to join a winning team, this is the place for you!

Note: Initial 4-6 weeks will be at our Eastvsale and Orange County locations for training. Days worked outside of Lake Elsinore will have a gas allowance.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

  • Employee discount

Experience level:

  • 2 years
  • 3 years

Shift:

  • 8 hour shift

Weekly day range:

  • Weekend availability

Experience:

  • cellular wireless or computer industry: 2 years (Required)
  • Retail & Sales Management: 2 years (Required)

Work Location: In person




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