Automotive Sales Associate Job at West Point Ford
JOIN WEST POINT FORD'S AWARD-WINNING SALES
Why work at West Point Ford and the Richmond Ford Group
- We are Closed on Sundays
- Top performing automotive Customer Advocate Group in the entire nation
- Awarded “Dealer of The Year” by Time Magazine
- Voted “Best Place to Work” by the Richmond Times Dispatch based on employee feedback
- Family-owned organization that promotes within. For example, 8 out of the 18 current managers started at an entry-level position and have moved up.
- On-site training that includes phone skills and product knowledge
- 401k program with company match
- Annual employee outings to include family members
- During the peak of Covid, not a single employee was let go. Not to mention, the owner helped the employees get through those hard times as much as possible.
- Discounts on vehicles, parts, and service
- Strong support from Management
- West Point Ford is a sponsor for the Children’s Hospital of Richmond, Walk to End Alzheimer’s, Susan G. Komen, and MADD
Responsibilities
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Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
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Continuously develop product and sales acumen to become the vehicle authority. Know the features and benefits of product offerings, optional packages, and the latest technologies
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Perform high-quality, professional demonstrations of new/used vehicles
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Follow-up with buyers to ensure successful referral business
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Learn to overcome objections and thrive within sales situations
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Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses
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Bring your ‘A game’ along with a POSITIVE ATTITUDE to work with you every single day
- Be the first point of contact between customers and the dealership
- Demonstrate features and options on all vehicles in inventory
- Answer basic questions about financing and other optional financial products
- Promote the company’s service and finance department with buyers to ensure customer loyalty
- Perform vehicle delivery for buyers after a purchase has been completed
- Routinely follow up with buyers to ensure continued satisfaction
- Cold call prospective buyers to attract new retail and commercial clients
Qualifications
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Available to work flexible hours and weekends
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Have a good sense of humor and enjoy being around people
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Self-starter mentality and ambitious spirit preferred
- Comfortable data mining/prospecting new business
- Self-marketing skills are a must *inside and outside of the dealership*
- Professional appearance and attitude
- Excellent persuasive verbal communication skills
- Time management skills and a willingness to take the initiative
- Working knowledge of financing and basic mathematics skills
- 3-5 years of previous sales or customer service experience preferred
- Prior automotive sales experience and specific training with FORD products a positive
- Must have clean driving and valid driver’s license
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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