Tuknik Government Solutions, a Koniag Government Services Company, is seeking an experienced Batch Production Data Exchange Operations Support (SME) with a Public Trust Clearance to support TGS and our government customer at Durham, NC. This is a remote opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Job Overview:

The scope of this Division of Batch Operations Production Control (DBOPC), User Interface Team (UIT) supports in the development and implementation of data exchanges for client’s batch applications that function in multi-platform environments - Mainframe, UNIX/LINUX, and Windows using Managed File Transfer (formerly Cyberfusion), SFTP or Connect Direct.

UIT's Services also include:

• Review and analysis of users' Batch data exchange requirements
• Investigate and resolve data exchange and batch production problems
• Implement Data Exchanges in accordance with established client policies and Inter Exchange Agreements
• Recommend strategies to architect complex data exchanges
• Assure timely delivery of critical data between customer and its business partners

Objectives:

• Allocate tasks and load balance of available resources, as required.
• Determine what changes are necessary to ensure that Batch workloads process properly in conjunction with online processes, without causing errors and without negatively affecting online availability.
• Create and manage ongoing reports and documents to support data exchange activities.
• Close completed change request artifacts associated with data exchange releases that are successfully migrated to customer’s production environment.
• Create and manage reports and documents to support data exchange activities.
• Provide daily testing support for data exchange initiatives and activities.
• Monitor, review, certify, and document ‘OLBG’ (high-level qualifier) dataset, modifications, and justifications.
• Demonstrate that all data exchange activities adhere to change control policies and procedures.
• Continuously document and itemize all activities and steps necessary to carryout, execute and complete Batch initiated data exchange activities and deliverables.
• Review change configuration reports to assess all, enterprise-wide changes in determining the impact or potential impact on new and existing Batch initiated data exchanges.
• Coordinate with internal and external personnel to troubleshoot and resolve data transmission issues, and build and update data exchange processes based on requirements and oversight.
• Work with internal and external stakeholders to retransmit files using the most appropriate data transmission mechanism.
• Work with internal and external stakeholders to activate and deactivate automated data transmissions using the most appropriate tools/mechanism.
• Provide project coordination, application testing, user support, system administration, and security support.
• Provide security, monitoring, auditing, and reporting support for data exchange activities and transactions.
• Provide technical and administrative support for data exchange initiatives, when required.
• Provide documentation review for data exchange activities.
• Provide system documentation for the Division of Batch Operations Production Control (DBOPC) data exchange support operation.
• Monitor, track, and document file retransmissions daily.
• Perform work-order monitoring and other work-order oversight activities.
• Verify that all data exchange transactions adhere to change control policies and procedures
• Provide technical guidance and performance monitoring of the network and applications.
• Monitor and troubleshoot system environments.
• Provide overall task and project support, including administrative functions.
• Attend the briefings to report on the status of data transmission problems reported by batch operations personnel.
• Analyze, determine, and administer the appropriate level of auditing support for all aspects of data exchange activities.
• Verify the validity and applicability of change record numbers (identifiers), release-tracking numbers (identifiers), problem tracking numbers (identifiers) and supporting documentation as it relates to all aspects of data exchange activities.
• Communicate with all stakeholders to ensure that release tracking numbers (identifiers), change control numbers (identifiers), problem tracking numbers (identifiers) and supporting materials are properly associated with all aspects of data exchange activities.
• Prepare written deliverables or work products using the Microsoft Office Product suitable for the task, save written deliverable/work products to the team shared drive, and/or upload items to SharePoint or similar client’s method of publication.
• Use software compatible with client’s project planning software application when preparing project plans.
• Participate in the System Development Lifecycle (SDLC), including architecture, design, pilot, development, test, implementation, operation, and enhancements, when required.
• Support the development of tools and processes.

EDUCATION/SKILLS/EXPERIENCE:

• Provides expert leadership and guidance with current principles and practices of data exchange requirements.
• Have at least 3 years’ experience with the following:
• Development and implementation of data exchanges for client’s batch applications that function in multi-platform environments - Mainframe, LINUX, and Windows using Managed File Transfer
• Performing batch-initiated data exchange activities to include testing support for batch-initiated data exchanges between multiple business partners, applications software upgrades and conversions
• Batch scripting, using Connect-direct scripting, etc.
• Providing technical support
• Using a data transmission protocol
• Using Microsoft Windows and files/folder structure and processes (CMD, PowerShell)
• Microsoft Office products including Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, and Microsoft PowerPoint
• Using Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF)
• Using UNIX/LINUX
• Using IBM’s z/OS operating system
• Using Job Control Language (JCL)

• Documentation and technical writing
• Software products used to gather management information (MI) data reporting
• Reporting information to Management

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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Job Type: Full-time

Pay: $35.00 - $41.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Durham, NC: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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