Community Hospice and Palliative Care, a leading non-profit organization specializing in end-of-life care, is hiring a Bereavement Coordinator to join our growing team. Offering a competitive salary and benefits, generous PTO, and retirement options, Community Hospice provides a supportive work environment to grow your professional career.

The Bereavement Coordinator is responsible for the day-to-day program admissions, discharges, supportive mailings to Community Hospice family members. Key responsibilities include processing psychosocial bereavement assessment forms, tracking department speaking engagements, overseeing clerical volunteers, and providing appointment reminder phone calls.

Job Responsibilities:

• Admits family & friends of Community Hospice patients into the bereavement program, as identified in the electronic medical record (EMR) with the corresponding level of follow-up.
• Generates weekly reports according to the level of follow-up and completes mailings accordingly.
• Runs Bereavement Census report weekly and tracks levels of follow-up.
• Processes Psychosocial Bereavement Assessment forms, categorically screens sections to be reviewed by manager and reports status of forms to the appropriate managers.
• Maintains appointment scheduler for all bereavement and community grief counselors and makes reminder phone calls to the bereaved and records outcome in the electronic medical record (EMR).
• Scans appropriate/necessary forms into the EMR.
• Tracks program outcomes for all (non-CEU) speaking engagements including New Grief: Good Grief, Hope for the Holidays, and Camp Healing Powers.
• Compiles database for bereavement groups, specialized workshops, memorial services, public relations, and Community Hospice Foundation.
• Discharges family and friends from bereavement program.
• Supervises volunteer(s) who assist with mailings.
• Order inventory supplies for Bereavement & Community Grief department.
• Follows policies and procedures of department and organization.
• Other duties as assigned.

Education/Experience:
Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

• High School Diploma or AA degree.
• Two (2) years administrative experience preferably in human services and/or bereavement field.

​Skilled at:

• Coordinating and prioritizing various program responsibilities.
• Effective communication and professional presentation.
• Working across teams.
• Self-motivated; flexible and adaptable to change.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Hospice & Palliative Medicine

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Jacksonville, FL 32257: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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