Summary

Hiring for a Bike Shop Sales Associate for our summer season. You will help customers by discovering their needs and finding the bike, accessories and services that gives them the best cycling experience possible. You will have a focus on exceeding customer expectations. All in a fun, welcoming, and fast paced environment! A passion for cycling, knowledge of bicycles, and a proactive and positive attitude are qualities at the top of our list!

In this job you will

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
• Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising.
• Provide one of a kind customer service through direct and detailed interaction with customers.

You are

• Dependable
• Adaptable
• Positive

Bicycle sales experience preferred but not required. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

• Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one of a kind customer service.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Describe merchandise and explain use, operation, and care of merchandise to customers.

Requirements

Requirements include but are not limited to:

• Interest in working in a team environment committed to providing excellent customer service
• Strong attention to detail
• Interest in developing new skills
• Availability to work Tuesday-Friday 10am-6pm and Saturdays 9am-5pm
• Ability to periodically lift 40 pounds

Benefits

• 40 hours a week for the season, some overtime opportunities
• Discount on accessories and bike brands Trek & Kona
• Plus, other discounts and offerings through the tour Industry in Juneau
• 2 days off in a row a week

About Us

Cycle Alaska is an independently owned and operated bike shop in the Capital of Alaska, Juneau. We carry TREK and Kona brands primarily.

Cycle Alaska has one mission, to make great memories for our customers! We do everything we can to make that happen while caring for our team. Cycle Alaska is proud to have been named one of NBDA's America's Best Bike Shops for EIGHT years running!

We offer sales, rentals, repairs, and accessories year-round for everything from road to mountain to street to touring bikes. PLUS, we have electric bikes! We operate bike tours and rentals to show off our beautiful town from mid-April through early October. Our rentals range from urban hybrids to full suspension electric mountain bikes. And our rental fleet is at our employees' disposal to explore when available.

Juneau hovers just under 32,000 and offers a variety of outdoor adventures easily accessible. Of course, we have biking and endless amounts of hiking, kayaking, skiing, fishing, and other outdoor activities just a few steps from your home. In the winter, we downhill ski, snowboard, cross country ski, and hike. We get out and enjoy all that winter has to offer!