Billing System Analyst

• 2213404

Primary LocationNorth America-US-NC-Raleigh-Durham North Carolina (RDU)
ScheduleFull-time
Unposting DateJun 5, 2023, 10:59:00 PM
OrganizationSupport Functions
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*Job Title: *Billing System Analyst
Job Location: HOA
Reports to: Sr. Billing Manager
Job Summary
To provide Billing and Collections Support to the Company and provide ongoing support to the Sr Billing Manager in a centralized environment
Job Responsibilities

• Create comprehensive, accurate and timely invoices for customer airlines using the in-house billing system for all lines of business (Ground Handling, Cargo and Fueling).
• Compile billable charges from all sources (FSC, FNB, VAREC, CARGOSPOT etc.), gather and attach supportive backup needed for invoice approval
• Create Ad hoc invoices for non-contractual services, verify proper accounts are used
• Ensure all Accounts Payable pass-through charges are billed and accounted for correctly related to Principal and Agency revenue recognition rules.
• Review and issue credit notes in billing system
• Upload all billed revenue to company’s ERP system ensuring relevant checks in place
• Work with the stations as needed to capture an accurate monthly accrual to include all outstanding revenue items allowing an accurate revenue profile for the business
• Attend and contribute to team meetings reviewing overall billing performance of the team
• Submit customer invoices into various portals for payment. Review portal approval information and assist in resolving any disputes. Email customer invoices that require a specific file format for receipt and acceptance.
• Run customer listings to ensure all invoices have been submitted or emailed.
• Provide customer support by ensuring all customer queries are responded to and resolved in a timely and highly professional manner informing all relevant parties of resolution
• Analyze customer queries to identify areas of improvement to prevent repetition of query and to allow efficient debt collection
• On collections side, review and collect Accounts Receivable to the terms of Swissport contracts, analyze and resolve payment issues with customers as well as internal Swissport Team and provide timely, concise, quantitative customer account information to AR Manager using SAP and credit manager collection tool.
• Develop effective working relationships with the following groups: Customer Account Managers, Station OCC and GM, Credit Control, AR Department, Tax Department, Systems and Operational teams
• Assist GL Accountants with questions and provide invoice copies for audits
• Produce reports at the request of Management.
• Perform internal audits of invoices to contracts

Qualifications and Competencies

• Minimum College degree
• 3-5 years’ experience in a similar role preferred
• Ability to work weekends if needed
• Willingness to learn multiple systems and accept change as and when needed
• Excellent oral and written communications
• Computer literate (Word, Excel, PowerPoint); Advanced Excel, comfortable using VLookups, Pivot Table, Sum If etc
• Ability to multi-task and work effectively in a fast-paced environment
• Able to work closely with other departments and managers
• Excellent attention to detail

Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About us
Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world’s leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

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