Breakfast Attendant Job at Springhill Suites- Great Falls Montana
Springhill Suites- Great Falls Montana Great Falls, MT 59404
This position is responsible for achieving and maintaining customer service and product quality standards for the
delivery of complimentary breakfast. Prepares the breakfast area by cleaning the area, properly arranging the
furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g.,
plastic ware, napkins) according to operating standards.
Physical Requirements
- Must be available to work 5:00 am to 12:00 noon.
- Must be available to work weekends and holidays.
- Firm and simple grasping is required in all aspects of work.
- Bending and/or stooping is required up to 60% of the work period.
- Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short
breaks.
- Reaching is required up to 80% of the time and may be combined with other activities such as pushing,
pulling and bending in all phases of work; overhead reaching is limited to less than 20% of the time.
- Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning
the cabinet, floor and storage areas.
- Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving
supplies, etc.
- Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50
pounds.
- Crawling is required on occasion, usually less than 5% of the time.
- Climbing of stairs is required, generally 1% to 2% of the time.
Major Duties
During Complimentary Breakfast hours of operation:
- Set-up and breakdown continental breakfast items.
- Greet and acknowledge guests as they arrive.
- Bus and clean tables.
- Straighten chairs and properly arrange the furniture.
- Maintain the cleanliness of the breakfast area.
- Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.
- Make fresh coffee as needed.
- Empty trash receptacles.
- Thank guests as they depart.
- At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area,
empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with
operating standards and health codes.
- Clean all equipment and properly store it according to standards.
- Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel
operational procedures to ensure an order is placed for items that are below par levels.
- Perform essential job functions in accordance with local health department codes, standards and regulations.
- Assist with cleaning and maintaining other areas of the hotel.
- Always represent the hotel in a positive manner; SMILE.
Breakfast Bar Attd. Job Description Revised 1/16/2014 4:00 PM Page 1 of 2
Other Duties
- Respond to guest needs, special requests and complaints.
- Smile, acknowledge and greet guests at front desk and other public areas.
- Be available to work a flexible schedule.
- Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and
assisting with laundry and housekeeping.
- Perform duties in accordance with Safety and Security Policies and Procedures.
- Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other
applicable state and local regulations.
- Report lost and found items in accordance with hotel procedures.
Minimum Essentials
- Must be able to initiate and engage in conversation with guests.
- Must pay close attention to details.
- Must be able to visually inspect area, compare observations to standards and correct deficiencies.
- Obtain any locally required certifications.
Always Remember:
If it is Broken – Fix it.
If it is Dirty – Clean it.
If it is on the Ground – Pick it up.
Do it right the first time.
It is everyone’s obligation to keep our Hotel immaculately clean, inside and out.
PLEASE NOTE: The aforementioned general outline is not to be considered by the team member as all-inclusive.
Team members may be required from time to time to execute tasks other than those duties specifically defined above.
Should team member be asked to perform such a task, team member will comply with the request and do so to the
best of his or her abilities.
Team member hereby understands and agrees that he or she will be responsible for performing the duties
described above as well as any tasks so required of him or her.
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant Experience: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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