PCA Case Coordinator
ABOUT ETHOS

Ethos is a private, non-profit organization that is dedicated to promoting independence, dignity and well-being among the elderly and disabled through quality, affordable and culturally-appropriate home and community-based care. As a state-authorized Aging Services Access Point (ASAP), Ethos coordinates all the non-institutional home and community-based services for elderly and disabled residents of the southwest Boston neighborhoods of West Roxbury, Hyde Park, Roslindale, Jamaica Plain, and Mattapan and well as, provides city-wide nutrition services in Boston, which serve approximately 2.1 million meal for older adults, delivered to the home (Meals on Wheels) or served in neighborhood congregate settings (Community Cafés). The organization also provides Medicare Counseling (SHINE), Long-Term Care Ombudsman, Money Management and Healthy Aging programs for the entire city of Boston. For more information, visit www.ethocare.org.

EO/AA/VEV/Disabled Employer -- Ethos Affirms and Supports Diversity

Are you looking for a career that makes a difference and impacts the lives of others!

Ethos has adopted a mandatory vaccination policy to safeguard the health of our employees and their families, our clients and visitors, and the community at large from COVID-19.

Ethos is looking to hire a candidate to fill the role of PCA Case Coordinator.

The Personal Care Attendant Program is a MassHealth program that helps people with permanent or chronic disabilities keep their independence, stay in the community, and manage their own personal care by providing funds to hire personal care attendants (PCAs).

PCA Case Coordinators provide intake and orientation services to prospective consumers and/or their surrogates; maintain a caseload of consumers who are enrolled in the PCA Program and provide ongoing Functional Skills Training, by telephone and in-person, to ensure that the consumer and/or their surrogate are managing the program effectively.

DUTIES of PCA Case Coordinator :

• Provide information to prospective consumers and complete initial referrals.
• Ascertain basic eligibility by completing an initial home visit.
• Prepare/submit an initial application for PCA services to MassHealth for review.
• Upon approval, schedule a home visit to provide instruction about Fiscal Intermediary Services and complete a Service Agreement.
• Provide ongoing training to the consumer and/or their surrogate in program management tasks such as recruiting, interviewing, hiring, and scheduling of PCAs, emergency management, personal health care maintenance, and the rules, policies, and procedures governing the PCA program.
• Complete quarterly visits for first year; annual visits thereafter.
• Prepare/submit a reevaluation for each consumer every year.
• Maintain up-to-date progress notes including a summary of telephone calls, changes in consumer’s condition, and observations made during the home visits.
• Record and maintain statistical data; complete monthly reports.
• Participate in problem solving, staff meetings and staff development programs.
• Attend PCA Coalition meetings and Fiscal Intermediary meetings.

QUALIFICATIONS for a PCA Case Coordinator :

• Degree preferred; 1-2 years experience in human services, social work, nursing or related field can be substituted for education.
• Experience working with the disabled and/or experience working in a community service setting.
• Initiative to improve the program within MassHealth guidelines.
• Bilingual Spanish preferred

Rate: Hourly, based on a 35 hour work week - $41,519.33 or more commensurate with experience, plus an additional $800.00 if hired for bilingual language skill.

Benefits include:

• Vacation time = starting at 3 weeks per year, accrued bi-weekly; 4 weeks after 3 years
• Sick time = 12 days per year accrued bi-weekly; Sick Time conversion to additional vacation hours
• Personal time = 1 week per anniversary year
• 14 holidays plus your birthday off!
• Health Insurance at the beginning of the month following hire (with a choice of over 30 health insurance plans with varied premium rates; most available for purchase with zero to little monthly employee cost and some having a remaining allowance to use toward other non-reimbursed expenses).
• Dental insurance with no waiting period, 75% premium paid by Ethos
• VSP – Vision Insurance Plan
• Ethos paid life insurance at one time annual salary
• Ethos paid Long-Term and Short-Term disability insurance
• Voluntary long-term care insurance
• 403(b) Retirement Plan with employer discretionary contribution
• Credit union
• Pre-tax deductions (medical, dependent care and transportation)
• Expanded Learning – Professional Development - Employee Assistance Program (EAP)

Ethos is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Mandatory COVID Vaccine Policy

Education:

• High school or equivalent (Preferred)

Experience:

• working with the disabled: 1 year (Preferred)
• working with the elderly: 1 year (Preferred)

Language:

• Spanish (Preferred)
• Haitian Creole (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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