When it comes to Union Joints Catering, everything is on the table!
Whether it’s an event hosted within one of our joints or an off-site shindig absolutely anywhere; the Union Joints Catering & Events team is proud to bring our kind of care and our kind of thoroughly-crafted comfort food to wherever it needs to be for whatever is needed.

Our growing catering team is looking for someone who cares as deeply as we do about giving the perfect guest experience at every event. This position will focus primarily on sales and execution of on-site events at our Detroit and Ann Arbor locations.

POSITION SUMMARY

The Catering Experience Specialist is responsible for coordinating with clients before, during and after events both on and off site, working closely with clients to ensure their event is a success, and following up with the client to get feedback after the event. Must ensure proper documentation of all planned catering events and receipt of correct payment on or before the event date. The Catering Experience Specialist should seek out opportunities to maximize revenue by upselling and offering event enhancement options. Must be onsite during event for high profile on and offsite orders and events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Responding to calls, voicemails, texts and emails from current, former and prospective clients in a timely manner

• Promoting cooperative effort, a team spirit, and good morale among event staff

• Follow up with client post event to ensure customer satisfaction and solicit feedback

• Resolving complaints from customers in a polite, friendly manner

• Management of reservations, catering orders and event planning as applicable

• Responsible for assisting in the clients’ planning of the event, and must be available to clients at all times during their event

• Identify and communicate regularly with primary contact during the event

• Assist service staff during event as volume dictates

• Ensure necessary aesthetic and cleanliness of the restaurant or venue during the event

• Design a room layout for each event that accommodates clients’ menu/service model, seating preference and presentation and/or entertainment needs

• Communicate thoroughly with appropriate Chef and client to develop event menu and coordinate ordering and delivery of appropriate items

• Performing other work-related duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required

• Previous restaurant or event planning experience required

• Willingness to work evenings and weekends as required

• Excellent customer service to treat patrons like family

• Strong communication skills, written and verbal

• Strong time management and organizational skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Physical setting:

• Bar

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
We are closely monitoring the COVID-19 situation and continue to adjust our practices as case numbers dictate per our pandemic response plan.

Ability to commute/relocate:

• Detroit, MI: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.