Catering Sales Manager - Delta Hotel by Marriott - Wichita Falls Job at O'Reilly Hospitality Management LLC
Join our team! Now hiring Catering Manager - Delta Hotel by Marriott - Wichita Falls, TX
Delta by Marriott, Wichita Falls is proudly managed by O’Reilly Hospitality Management, LLC (OHM.)
At OHM, WE are:
✅A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.
- Committed to empowering team members throughout all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, relationship-builders people to join our team!
What we offer:
✔ 401k & Roth match – full-time and part-time team members are eligible!
✔Health, Dental, Vision & Life Insurance Options
✔ Paid Time Off, including Paid Parental Leave
✔ Growth Potential and Career Advancement
✔ Hotel/Restaurant Travel Perks & Discounts!
- This is a safety sensitive position that may be subject to additional safety requirements
Essential Responsibilities:
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
- Manage monthly forecasting and the annual budget process, as well as pace and productivity.
- Direct yield management and use of historical data.
- Evaluate every catering business opportunity to maximize revenue and profitability while achieving customer expectations.
- Participate in the research of the competition’s products, services, and pricing, and use it to develop strategic business plans.
- Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, including room rental, A/V and other revenue generation opportunities.
- Sell to a variety of market segments.
- Consistently book repeat business by having a track record of long-term client relationships.
- Actively participate in industry related organizations (NACE, MPI), and actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
- Effectively utilize sales techniques including closing skills as well as negotiating skills.
- Comply with hotel site inspections and facilitate client presentations.
- Participate in trade shows and sales blitzes.
- Utilize creative skills to provide innovative set-ups, menus, and functions for groups; generate creative and innovative menus while working closely with Chef on pricing specialty menus.
- Work closely with banquet department on operations and event execution while quickly evaluating alternatives and deciding on a plan of action.
- Provide overall direction, coordination, and ongoing evaluation of operations of catering events sold; conduct detailed execution of all banquet event orders generated by the team member.
- Effectively use and teach frequently used software, specifically Delphi, Word, and Excel.
- Maintain up-to-date knowledge of market trends, competition, and key hotel customers.
- Work with outside vendors to ensure client satisfaction for all events/groups.
- Comply with attendance rules and be available to work on a regular basis
Skills & Abilities:
- Strong leadership, management, organizational and communication skills.
- Exercise excellent communication, presentation, organization, time management and listening skills.
- Have computer skills to include Microsoft Word, Microsoft Excel, SalesPro or Delphi, etc.
- Presenting professionally and persuasively to individuals and groups.
- Demonstrating sound knowledge of the product and services offered.
- Working independently and demonstrating self-confidence, energy and enthusiasm at all times.
- Developing sales relationships within the community by attending community activities such as Chamber of Commerce activities and Convention and Visitors Bureau activities.
- Use analytical skills for measuring business potential and value to the hotel.
- Interact with all levels of customers and hotel management.
- Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards.
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges.
- The ability to deliver results.
- The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
- The ability to multitask and prioritize, managing competing deadlines.
- Models behaviors to effectively motivate, lead, and develop the team.
- Comfortable with the high level of visibility and the leadership role with the hotel and community.
Education & Experience:
- 1-2 years catering sales experience required; Prior experience at a similar size and quality hotel preferred.
- Bachelor’s degree preferred, minimum of High School Diploma or GED required.
Hours:
- Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Physical Requirements of the Position:
- Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree.
- Occasionally may be required to lift or move in excess of 40 pounds.
Physical Activity of the Position:
- Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
This is a safety sensitive position that may be subject to additional safety requirements
Environmental Conditions:
Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
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