Certified Medical Assistant (CMA) Job at East Carolina Pain Consultants

East Carolina Pain Consultants Greenville, NC 27834

Job description

Certified Medical Assistant - ECPC Interventional Pain Clinic

East Carolina Pain Consultants (ECPC) is a subsidiary of East Carolina Anesthesia Associates, the largest and most stable anesthesia private practice remaining in North Carolina. We have over 50 years of experience providing safe, innovative, and quality care to our patients in Pitt County. Our established pain clinic in Greenville is growing, and we are seeking a friendly, enthusiastic, and self-motivated medical assistant to join our dedicated team of providers. This is an excellent opportunity for a medical assistant to be part of a collaborative group and grow their skills in the pain specialty.

We offer a competitive salary and excellent benefits! This position is full-time (hourly) and assists the physician in the practice with a variety of tasks including procedures and administrative duties. The schedule is Monday through Friday 8 am – 4:30 pm.

Essential Duties and Responsibilities:

  • Answers clinical calls professionally and with a courteous and friendly attitude; assesses callers’ needs and directs to appropriate personnel. Obtains and communicates messages in an accurate and timely manner.
  • Learn and follow procedure room protocols and flow.
  • Obtain urine drug samples, and follow office protocol for processing and results review.
  • Utilizes Electronic Medical Record System to obtain or document patient information.
  • Obtains and enters medication prior authorizations and relative correspondence in patients’ charts.
  • Obtains and enters imaging prior authorizations and relative correspondence in patients’ charts.
  • Schedules external appointments upon request. Obtains necessary pre-certification and documents in patients’ charts.
  • Handles new patient referrals as it relates to procedures, and triages the patient to gather necessary safety information.
  • Maintains composure when dealing with difficult situations.
  • Provides patients with accurate patient education as it relates to their plan of care.
  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice and adheres to HIPAA Security regulations.
  • Follows policies and procedures to contribute to the efficiency of the office. Covers for other functions as requested.
  • Other duties as assigned.

Qualifications/Skills

  • Current Medical Assistant license required
  • Experience with telephone follow-up calls required
  • Flexibility required
  • Proven effective communication skills with patients and staff
  • Experience with medication prior authorizations preferred
  • Experience in a physician’s office setting preferred
  • Experience with an office-based EMR preferred
  • Strong computer skills with the ability to learn software quickly

We are an equal opportunity employer and embrace a diverse, inclusive, and equitable workforce.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Medical specialties:

  • Pain Medicine

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • Clinic

Ability to commute/relocate:

  • Greenville, NC 27834: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • EMR systems: 1 year (Required)

License/Certification:

  • Certified Medical Assistant (Required)

Work Location: One location




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