Claims Director Job at Berkley
Company Details:
Responsibilities:
We've recently moved into a brand new 27,000 sq. ft office space, enjoying in-office perks such as ping-pong and free snacks while still offering modern schedule flexibility. If you like challenging the status quo, making a customer’s life a little easier, or think maybe someday you’ll solve some of the world’s greatest challenges – you’ve found the right place. Learn more about our values and what it means to be “Intrepidacious” via our Work with Us page at https://info.intrepiddirect.com/work-with-us.
This position owns the following, in addition to other responsibilities as the role evolves:
The Company is an equal employment opportunity employer.
Responsibilities:
Intrepid Direct Insurance (IDI) is an innovative and rapidly-growing commercial property and casualty company headquartered in Overland Park, KS. As a member of the W. R. Berkley Corporation (a Fortune 500 company, rated A+ by A.M. Best), our vision is to create the most efficient insurance experience for our customers, leveraging technology and our deep knowledge of the industry and our customer’s needs. Our team is comprised of “A” level talent and innovative thinkers that enjoy working together, trusts each other, and takes pride in our hard-earned successes. You will be part of a highly-collaborative and diverse group people who are reimagining what a 200-year old industry could look like.
We've recently moved into a brand new 27,000 sq. ft office space, enjoying in-office perks such as ping-pong and free snacks while still offering modern schedule flexibility. If you like challenging the status quo, making a customer’s life a little easier, or think maybe someday you’ll solve some of the world’s greatest challenges – you’ve found the right place. Learn more about our values and what it means to be “Intrepidacious” via our Work with Us page at https://info.intrepiddirect.com/work-with-us.
Responsibilities
Leadership in claims impacts our company top to bottom; leading on best practices, outcomes, innovation, data analysis, and people will allow us to create best outcomes for our clients and offer a great customer experience. By implementing sound Best Claim Practices, policies and procedures, this position contributes to organizational profitability and excellent claim outcomes by driving effective claim handling strategy and managing loss costs and claim expenses. Auto liability will be Intrepid’s leading line of coverage managed internally for the long term, it is important to have practices and strategies to arrive at the best outcomes.
This position owns the following, in addition to other responsibilities as the role evolves:
- Work closely with the VP of Claims on vision, planning and execution to create a best in class claims organization
- Provide direction, leadership and responsible for the development and direct management of all claim’s personnel, including; lawyers, technical leads, loss control and adjusters.
- Ensure claim management and case reserves are consistent with company guidelines and philosophy.
- Address all reserving, payment and settlement requests within position’s authority.
- Provide direction, leadership, responsible for the development and direct management of the department’s internal quality audit process to ensure compliance of best claim practices, processes and procedures.
- Direction, leadership, development and related responsibilities to include internal and external litigation guidelines, panel counsel and litigated claim outcomes.
- Assist with the development and use of metrics and analytics to identify trends and drives the department’s success.
- Collaborate with multiple departments to ensure sound reserving practices are in place and maintained.
- Knowledgeable in our targeted industries to identify risks, trends and support needs.
- Responsible for key functions related to attracting, retention, and development of claim organization.
- Lead Round Table Discussions in accordance with department best practices.
- Seven or more years of experience as a casualty claim professional with a high degree of specialized and technical competence in the handling of CGL, Commercial Auto, and Hired Non-Owned Auto claims with emphasis on hands-on file and litigation management.
- Experience with primary and excess bodily injury, property damage, and personal injury claims.
- Strong background and demonstrated ability in dealing with significant coverage matters.
- Excellent analytical skills
- Innovative and creative
- Excellent communication skills
- Ability to give constructive feedback
- Ability to problem solve and make decisions
- Knowledge of state/territory regulations and issues
- Must be fully vaccinated and remain fully vaccinated against COVID-19.
Education Requirements
- Bachelor's degree or equivalent experience.
- Professional designations preferred.
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