Clerical Support Specialist Job at ABIDSS, Inc.
Overview:
Your responsibilites will be to establish rapport and ongoing communication to ensure accuracy and timeliness of all processes which affect the completion of a client’s order.
This role is a full time positon, ONSITE. This will be a staggered shift. 10:00 AM until 7:00 PM or 11:00 AM until 8:00 PM for the working hours with some overtime on an as-needed basis. We are setting up interviews with flexible interview times and we are hiring immediately.
Responsibilities:
Clerical
ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.
ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
ABI is looking for a clerical savvy person seeking an entry level position, if this describes you then our
Clerical Support Specialist role
onsite in our
Lake Mary, FL office. is the job for you!
Your responsibilites will be to establish rapport and ongoing communication to ensure accuracy and timeliness of all processes which affect the completion of a client’s order.
This role is a full time positon, ONSITE. This will be a staggered shift. 10:00 AM until 7:00 PM or 11:00 AM until 8:00 PM for the working hours with some overtime on an as-needed basis. We are setting up interviews with flexible interview times and we are hiring immediately.
Responsibilities:
Essential Functions
- Enter status of all work orders to and from the field into various systems, and reports.
- Track work orders held in the field, and report possible missing work orders to supervisor.
- Redistribute work orders, records, X-Ray films, and any other item(s) to other departments as required.
- Communicate with personnel in the field when required.
- Correspond with all departments concerning status and movement of work orders in the field or in the field department via email and phone.
- Complete daily reports as required.
- Maintain confidentiality of records received in the office and Field Representative payroll.
- Maintain and organize work flow of all new incoming work orders and deliveries received.
- Log in / status Field Representative’s daily routes efficiently on daily basis.
- Route and status deliveries received on daily basis.
- Communicate and report all errors identified to the Field Supervisor.
- Weekly work flow and billing month end expectations may require extended hours.
Marginal Functions
- Status all completed deliveries and work orders from the field as necessary.
- Assist with clerical duties such as fax or mail.
- Confirm all completed work as uploaded into SolCom.
Clerical
Administrative Assistant
Secretarial
Qualifications:
Educational Requirements
- High School Graduate and / or GED equivalent. College education is desirable but not required.
Experience Requirements
- Prior data entry, medical, legal or insurance claims office work is helpful but not required
Skills and Abilities
- 10 key a plus
- Type 30-40 WPM
- Good understanding of the organization’s goals and objectives.
- Highly self-motivated and directed.
- Ability to absorb new ideas and concepts quickly.
- Good analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks.
- Excellent written and verbal communication skills.
- Attention to detail is critical.
Machines, Tools, Equipment and Work Aids
- Telephone system, computer, fax machine, copiers/scanners.
WHO WE ARE:
ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.
ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
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