Who We Are
Founded in July of 2016, Care Partners was a career-long vision of two healthcare leaders looking to turn their personal stories of caregiving and love into a completely different approach to healthcare. What happened was so much more. Care Partners is a multi-faceted healthcare organization which showcases a Specialty Medical Group, Caregiving Agency, Practice Management Organization and Specialty Recruiting Organization.
What We Offer
- Quality of Life - Monday through Friday schedule that emphasizes work-life balance
- Benefits - Comprehensive benefits package including paid days off
- Development - Mentoring from the Care Partners leadership team
- Family – If you’re on our team, you’re not an employee—you’re family
Position Summary
The Care Partners At Home Client Care Coordinator is responsible for the day-to-day scheduling and coordinating of Personal Care Attendant and Caregiver assignments. A critical component of this role is to demonstrate the agency’s culture of compassion, accountability, and results by displaying the highest standards of integrity, superb follow-through, consistency, first-rate customer service, and exceptional client satisfaction.
- Location: Orange County Corporate Office in Costa Mesa, CA
- Work schedule: full time Monday-Friday, 1 weekend day availability is a bonus
Responsibilities
- To lead first by demonstrating a complete understanding of the Care Partners At Home mission: We will create deep meaningful relationships with our clients, their families, our associates, and partners resulting in the establishment of high energy environments focused on true person centered caring, while increasing the quality of their lives, and ours, within every interaction.
- Participates in and supports the agency’s performance improvement activities
- Complies with all agency policies, and procedures
- Maintains confidentiality of client, Associate, and agency operations
- Promotes client, personnel, and office safety
- Schedules service visits per directions of supervisor or designee.
- Assists with the referral/intake process for clients needing agency services.
- Verifies third-party insurance coverage (if required)
- Ensures all visits are scheduled in a timely manner and assigned as needed
- Presents a professional appearance and promotes a positive work environment
- Serves as receptionist/operator as assigned
- Assists in obtaining client satisfaction surveys
- Performs other duties as requested
Qualifications
- Must have high school diploma or GED. Prefer an associate or bachelor’s degree in Business Management, Business Administration or equivalent
- Must be at least 18 years old
- Prefer at least one-year in-home service scheduling
- Must have effective oral and written English communication skills to work with clients/family and ability to listen without imposing personal values or beliefs
- Ability to maintain confidentiality about clients receiving agency services
- Maintains current state driver’s license and a dependable insured automobile, if needed
For questions, please contact:
Janelle Delfin - 657.509.8161
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- in-home scheduling: 1 year (Preferred)
Work Location: In person
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