Job Details
Level
Experienced

Job Location
Adobe Animal Hospital-Los Altos - Los Altos, CA

Position Type
Full Time

Salary Range
$21.75 Hourly

Job Shift
Day

Do you enjoy working with a team? Helping people and their pets? If so, our Client Services Team might be the place for you! We are looking for additional team members who are professional and friendly. People who are thoughtful, enjoy interacting with clients, and like to learn new things. As a member of the Adobe Client Services Team, you will have a unique experience that you won’t find in other client service positions.

Adobe is unlike other veterinary hospitals for many reasons, and one of them is our Open Hospital policy. Being an Open Hospital allows our clients to stay with their pet for every step of their visit with us. This creates a unique environment to showcase your client service skills while giving you an opportunity to gain veterinary knowledge. Previous veterinary experience can be helpful, but if you love animals and want to help them and their owners, we can provide the training you need.

Job Location: Los Altos
Hours: Shifts available seven days a week between the hours of 6:30am-7pm, we offer 8- or 10-hour shifts
Compensation: starting at $21.75/hr. plus applicable differentials, see below
Base wage: Is determined by your previous work history that is applicable to this position.

• Previous experience at another veterinary hospital, client service experience in another industry, and previous management experience will be taken into consideration for calculating your base wage.

Available Differentials:

• 40-Hour Work Week: additional $2.25/hr. if you work 40 hours a week
• Weekend shift: additional $3/hr. for any weekend shifts worked

Client Service Responsibilities

• Provide warm, friendly client service.
• Interact with clients in person and on the phone.
• Check clients in for scheduled appointments and walk-in emergencies.
• Payment processing.
• Efficiently answer high volume of phone calls on multi-line phone system.
• Schedule Doctor and Technician appointments for both hospital locations.
• Have excellent communication skills (both written and oral) and attention to detail.
• Ability to thrive in a complex work environment where your team is handling many tasks at once.

Benefits

• Health, dental, and vision benefits
• Paid sick, vacation, and holiday time
• 401k benefits
• Discounted Veterinary services
• Employee Assistance Program
• Continuing education for professional development
• Scholarships are available to those that want to pursue Veterinary Technician School for their RVT
• Additional benefits on our website www.adobe-animal.com

Job Type: Full-time

Pay: $21.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift

Work Location: One location

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