Clinic Manager/RBT

About JoyBridge Kids

Who is JoyBridge Kids? JoyBridge Kids joyfully creates and delivers life transforming experiences for children with autism and their families. That’s our mission and our passion that drives everything we do.

We’re Different. Many clinics just provide ABA (Applied Behavior Analysis). JoyBridge Kids provides everything the family needs through an interdisciplinary model: joyful ABA (which is our core), plus Occupational Therapy, Speech Therapy, Feeding Therapy, and School Readiness. We offer a collaborative and coordinated therapeutic plan that enables the child to grow up being a happier, better version of themselves. Our programming includes growth goals for every child that catalyzes their ability to access more joy throughout their lifespan. We then wrap all of the learnings and growth into family support sessions so they can both grow and celebrate successes at home.

Team and Values. It starts with our team! They are devoted, compassionate, and fun-loving which translates to our wonderful kids. Our values are not just words. They comprise the fabric of what we believe in, how our culture is defined, how we work together, and who we are: Passion, Innovation, Excellence, Teamwork, Growth, Integrity.

We Strive To Be The Best. Our vision is to extraordinarily bless and serve individuals with autism and their families.

Summary of Essential Job Functions:

• Oversee and support all administrative duties around the clinic/office to ensure smooth operations
• Coordinate and own clinic wide weekly and daily staff schedule
• Manage attendance of staff and learners and make appropriate scheduling changes
• Manage office and clinic supplies inventory and place orders as necessary
• Establish and maintain relationship with maintenance, cleaning, and other vendors to ensure maximum cleanliness, safety, and efficiency
• Perform receptionist duties such as answer and direct phone calls, set up tours, and greet visitors
• HR administrative duties in Paycor such as timecard management, PTO/sick requests and general profile management
• Provide support and assistance to direct care clinicians during their sessions, as needed
• Establish Sunshine Committee and meet monthly with members to plan and execute clinic wide celebrations like birthdays, anniversaries, and other clinic wide team building events
• Help leadership plan annual events such as the open house and holiday party
• Manage all technology including Wi-Fi and tablet/laptop ordering and setup
• Identify opportunities for process and office management improvements and work with leadership to design and implement new systems
• Serve as a last back up Registered Behavior Technician (RBT) to cover breaks or scheduling conflicts

Requirements to Succeed:

• Must be 18 years of age or older
• High School Diploma or equivalent required
• Bachelor’s degree in business administration, a related field or relevant work experience preferred
• 3-5 years proven experience as an office manager, front desk receptionist or administrative assistant
• Excellent written and verbal communication skills
• Attention to detail and problem-solving skills
• Strong organizational and planning skills in a fast-paced environment
• Working knowledge of Paycor and Google Workspace programs
• Maintaining respect and confidentiality for all clients
• Must be in line with JoyBridge Kids Core Values

o Excellence

o Integrity

o Teamwork

o Growth

o Passion

o Innovation

• Must demonstrate a positive, empathetic, and professional attitude towards co-workers, children, and families always
• A fun and compassionate disposition with an open mind geared toward learning
• Willingness to lead, coach and collaborate with a positive attitude even in times of stress
• Ability to lift, bend, squat, push/pull 50 pounds as needed

Why Work for JoyBridge Kids:

• Competitive salary
• Menu of benefit options401(k) program
• Health, Dental, Vision insurance
• Supplemental Life insurance
• Paid time off
• Short-term and long-term disability benefits
• Paid holidays and vacation time
• Collaboration with other leaders, directors, and services providers
• A fun and innovative atmosphere that you won't find anywhere else!

We are an equal opportunity employer.

If you are committed to growing within a company that makes a positive difference in its children and families daily lives, join us!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mount Juliet, TN 37122: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you at least 18 years or older?
• Have you ever been convicted, pled guilty, or pled no contest to a felony or misdemeanor?
• If you were referred to this job by a current employee, please indicate who referred you (please list one employee only). If N/A, leave blank.
• What is a good phone number?
• What is a good email?

Education:

• High school or equivalent (Preferred)

Experience:

• Office management: 3 years (Preferred)

Work Location: In person

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