Clinic Patient Representative Senior- Primary Care Clinic Job at Christus Health
Job Description
Summary:
Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
- Responsible for determining, collecting and posting co-pays and deductibles; for addressing prior balances and establishing payment plans as directed by policy and procedure; for directing patients to appropriate financial counselors as needed; for ensuring accuracy in daily reconciliation/cash management processes for site/unit
- Responsible for prevention of injury or harm to self; for ensuring safe work environments for others
- Assist Supervisor/Manager/Associate Director/Director in determining clinic specific policies related to front end operations
- Decision will require knowledge and understanding of system policies; assists leadership as needed
- Reviews material to see if necessary information is on hand and is accurate. Assists other employees and/or patients with problems, as needed.
Requirements:
- High school diploma or equivalent
- Three or more years of experience in a health care organization
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
- Excellent interpersonal and communication skills and good math knowledge essential
- Knowledge of managed care preferred
- Some College preferred
- ICD9 and CPT coding (advanced skills) preferred
- Experience with charge posting or collections preferred
Work Type:
Full Time
Work Schedule/Shift
8AM - 5PM
Req. No
120202
Job Title
Clinic Patient Representative Senior- Primary Care Clinic
Market
CHRISTUS Trinity Clinic
Category
Administrative Support
Facility
CHRISTUS Primary Care Specialist Alexandria 3802 Prescott Rd
Address
3802 Prescott Road
Alexandria, LA 71301
US
Alexandria, LA 71301
US
Type
FULL TIME
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