Core Analyst

Description

Core Analyst

JOB SUMMARY:

This position is responsible for the implementation and on-going administration, maintenance, configuration, customization, troubleshooting, upgrades, integration, and product support of various Network Management Systems (NMS) within Southern Linc’s tool suite (i.e. Ericsson Network Manager, CyberArk IAM, Domain Controller, IBM NetCool, NetScout, Solar Winds Orion, Splunk, and various databases) used by the 24x7x365 Network Operations Center (NOC) to provide monitoring, incident resolution, and root cause analysis within the Southern Linc LTE datacenters, Radio Access Network, IP networking, and transport infrastructure.

This position will provide both infrastructure hardware management and application software management to include security patching, release management, capacity planning, hardware/software lifecycle, vendor management, and new product/project implementation. Maintaining a strong cyber security hygiene in all activities performed, this position must be familiar with Identity & Access Management (IAM) concepts and security best practices. Striving for continuous improvement the candidate will be focused on increasing operational efficiencies through workflow automation, process improvement, alarm enrichment, feature enhancement, and minimizing man-hours needed to complete a task.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )

• Bachelor’s degree in engineering, Computer Science, Information Systems, or equivalent work experience
• Experience administering and supporting NMS tools and protocols (Element Managers, probes, gateways, MIBs, SNMP, Corba, SSH, SysLog, etc.) preferred
• Highly proficient with Linux/Unix operating systems
• Experience in scripting and workflow automation (Shell scripting, Perl, PHP, JavaScript, Python, etc.)
• Strong analytical and troubleshooting skills (physical & virtual servers, IP Networks, software applications)
• Understanding of cyber security best-practices and IAM concepts
• Relational database proficiency with Microsoft SQL Server, MySQL, Oracle, or PostgreSQL preferred
• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
• Self-motivated with the ability to effectively manage multiple project responsibilities simultaneously
• Demonstrate Our Values: Safety First, Unquestionable Trust, Superior Performance, and Total Commitment
• Communicates effectively (verbal & written) with all levels of client, peer, and management

MAJOR JOB RESPONSIBILITIES:

• Specify major duties performed by the job and % of time spent on duties.
• Administer designated Element Managers and application suites by oversee all aspects of their lifecycle (planning, operation, security, upgrade, patching, vendor management, decommission). Deliver high end-user experiences and service reliability.
• Serve as a Domain and IAM administrator in support of daily operations.Oversee Active Directory, CAS, DNS, Cool Compliance entity creation, and CyberArk IAM. Process requests and provide IAM training as needed.
• Provide support for ancillary equipment and complex troubleshooting initiatives.
• Identify opportunities to streamline workflow, increase efficiencies, and address issues in their infancy.

Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .

SouthernLINC Wireless is the wireless communication service from Southern Company which combines multiple communication services into one handset or installed device, including Instant LINC two-way radio, phone service, numeric and text messaging, and wireless data and Internet access. SouthernLINC Wireless operates in the Southeast and targets businesses, government and Southern Company subsidiaries.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

#LI-Hybrid

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Com. Services, Inc.

Other Locations: Alabama, United States, Alabama-Metro Birmingham/Eastern AL-Birmingham

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: COM2000335