Anticipated start date: July 2023

Required online application available on website: www.nwtc.edu/jobs

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC.

POSITION SUMMARY

Provide administrative support to the Counseling and Student Services teams. Maintain confidential departmental files, make appointments for students and maintain counseling schedules. Compile statistical data to be used for scheduling and reporting purposes. Coordinate promotion and marketing strategies for department events, assist with social media presence and team related project work. Assist Student Services leaders with special projects and operations.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essentials Functions Statement(s)

• Provide in-person, administrative support to the Counseling team.
• Serve as first point of contact for department, determine nature of visit and or provide appropriate service. Triage or refer crisis situations as needed.
• Manage front desk and email inbox to schedule or change appointments, provide information, etc.
• Inquire about student needs and triage with referrals to counselors and appropriate teams.
• Coordinate promotion of counseling events; distribute support materials.
• Assist in preparation of reports, data collection and evaluation, grant and quarterly reporting requirements, etc.
• Maintain and research items for department support materials, inventory for staff use; monitor budget for operations.
• Provide administrative support to other Student Services teams and leaders as requested.
• Assist in the development, implementation and maintenance of new initiatives and special programming.

POSITION QUALIFICATIONS

Competency Statement(s)

• Values – Demonstrate behaviors and action that support the College’s values – Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Accuracy – Ability to perform work accurately and thoroughly.
• Communication, Written and Oral – communicate effectively with others using the spoken word and in writing clearly and concisely Detailed Oriented – Ability to pay attention to the minute details of a project or task.
• Energetic – Ability to work at a sustained pace and produce quality work.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

Education: Associate’s Degree in Administrative Assistant or Business

Experience: Two years of experience in an administrative role

**An equivalent combination of work experience and education may be considered.

Computer Skills

Microsoft Office Suite experience required (Advanced knowledge preferred), and experience with database systems desired.

Other Requirements

Able to respect and maintain a high level of confidentiality

PHYSICAL DEMANDS

N – Not Applicable

O – Occasionally – up to 33 percent of the time or 0 to 2.5 hours per day

F – Frequently – 33 to 66 percent of the time or 2.5 – 5.5 hours per day

C – Constantly – more than 66 percent of the time or more than 5.5 hours per day

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College’s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.