Parts Training & Development Specialist I

Specific Position Requirements

This contingent position can be based out of Olathe (KS), Cary (NC) or Wichita (KS). Would make exceptions for the right candidate near other John Deere Facilities within the US. This position will be approximately 75-80% remote working and will focus on project management and executing key initiatives.

Top 3 Skills:
1. Strong candidates will have Agriculture/Automotive/Marketing or Training Development background
2. Strong candidates may also have experience with Articulate/video creation/creative projects and editing but will be trained
3. Need a strong ‘go-getter’ who can manage multiple projects simultaneously

Additional Skills:

• Education - Degree in Marketing/Communications/Training/Business preferred but not required
• Equivalent experience can substitute for Education/Degree
• Position available to recent college graduates
• May be required to present training to larger audience about 15% of the time
• Strong interpersonal communications

Position Details:

• Expected work duration each week is 40 hours, on occasion more
• Local candidates in Olathe, KS Cary NC or Wichita KS are preferred
• Develop strong engaging training content to enable dealers to better support customers and improve bottom line performance
• Work with Aftermarket & Customer Support, Turf & Utility (B2C), Small Ag (B2C and B2B), and Production & Precision Ag Teams to deliver dealer facing solutions to help dealers better support their customers and sell more parts and service
• Determine and develop the appropriate method and media of the training using sound instructional design and adult learning principles
• Modifies content, delivery, or environment based upon evaluation findings
• Maintains or facilitates the maintenance of electronic repository of learning content objects and data files
• Will present project information to stakeholders and possibly execute training delivery throughout portions of the year

Tasks/Responsibilities:

• Project management/Create Training Content – Ability to successfully manage and execute multiple projects assigned at once, while meeting deadlines
• Collect, edit, and produce training media inclusive of video, audio, and still photography (as needs arise)
• Develop, review, and publish training content for multiple projects
• Work with outside vendors as needed for projects to be completed
• Review supplied reports and data – analyze training reports, NPS scores, training feedback comments, and summary reports of projects to improve as suggested
• Manages storage locations for files, videos, and content to be able to share and make accessible for others
• Presentations – present project details/content/timelines to John Deere stakeholders
• Training content delivery – From time to time may be required to serve as an instructor to deliver training content to Dealer and Deere employees
• Ensure clear communication is in place with manager for all content and classes, leaving nothing unknown to manager and key stakeholders
• May receive work direction from other stakeholders within the training organization for special projects
• Identify opportunities for process improvement and communicate those opportunities, along with recommendations, to parts training development process owner(s)
• Up to 15% travel to dealerships/events for photo/video opportunities

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Adobe Captivate: 1 year (Preferred)
• Parts Training & Development Specialis: 2 years (Preferred)

Work Location: In person

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