Customer Service Associate Job at Oneida Nation Enterprises
Responsible for providing excellent guest experiences to SavOn and Maple Leaf Market guests through primary focus on merchandising, stocking, cleaning, and food service tasks, while also providing backup support at the Point of Sale.
Position Responsibilities:
- Ensures a pleasant shopping experience for all customers by promoting a friendly and welcoming atmosphere, greeting all guests upon arrival and treating all guests as the top priority.
- Assists with maintaining the overall cleanliness and appearance of the property and store including mopping floors, cleaning counters, sweeping the store front and taking garbage out to dumpsters.
- Prepares, serves and stores food while adhering to proper food handling and sanitation procedures.
- Stocks and re-stocks shelves, coolers, and displays.
- Maintains a thorough knowledge of store merchandise
- Operates Point-of-Sale system under supervision of other staff, accepts payments from guests, issues correct change and properly bags purchases with the exception of age restricted products.
- Periodically assists in counting inventory.
- Performs other related duties as assigned.
Position Minimum Qualifications:
- High energy and enthusiasm are a must.
- High standards of cleanliness.
- Positive guest service personality.
- Ability to communicate in a friendly and positive manner with guests, suppliers and co-workers.
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to perform basic mathematical functions and to count money.
- Ability to recognize discrepancies and determine appropriate corrective action.
- Willingness to follow all safety procedures for lifting, outdoor work, and food preparation.
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