Customer Service Associate Job at Solgreat, Inc.
Solgreat, Inc. Rancho Cucamonga, CA 91730
Processes sales and transactions and assists customers with purchases, orders, and/or deliveries. Calls on customers, follow up orders. Implements stock control and security procedures, performs routine cash and/or administrative customer transactions, and maintains appropriate records. Interacts with customers to provide information in response to inquiries about processes, products, or services; handle and resolve complaints; or refer complex matters to professional or managerial staff. Accounts Receivables experience a plus. Must have at least 1 year experience using QuickBooks.
- Minimum of a High School Diploma
- Minimum of 2 years of experience in customer service
- Proficiency in MS Office
- 1 year experience with QuickBooks software
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to handle difficult customer situations
- Strong time management skills
- Ability to work in a fast-paced environment
- Excellent multitasking skills
- Ability to work well in a team environment
- Ability to work independently
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Rancho Cucamonga, CA 91730: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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