Customer Service / Office Representative Job at Sheldon-Hutchinson Insurance, Inc.
We are an independent insurance agency looking for a customer service representative. A passionate person with an enthusiastic work ethic to assist our producers in Auto, Home and Commercial Insurance products.
This will be a part time position with flexible hours, growth potential and opportunities for advancement within the agency.
JOB DUTIES
Answer incoming customer inquiries.
Record customer information within our customer service database.
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and solutions to customers in accordance with the company's customer service policies.
Processing Payments – Contact and assist clients with billing questions.
Schedule policy review/ maintain appointment calendar.
Assist/ Follow up to help clients with claims.
Ability to work in a team environment.
Strong interpersonal skills.
Organizational skills and effective time management.
Proactive in problem-solving.
Dedicated to providing amazing customer service.
Able to learn computer functions.
Perform other duties as assigned.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Experience level:
- No experience needed
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Wallingford, CT 06492: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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