Innovative, Hudson Valley based designer/manufacturer/e-commerce business making amazing activity-based products for children looking to add to our awesome Customer Care team. We’re talking cool stuff that makes the world a better place! If you are an talented professional excited to hit the ground running when Monday morning comes along then you should be a part of our team! We are a Mon-yeah! to Fri-yeah! group of people. And if you share that same attitude- "It's Monday!", then we want you to be a part of our team.

We're looking for a friendly, dynamic person to:

• Represent Fit and Fun in a friendly, helpful, and professional manner.
• Develop ongoing professional relationships with our customers through phone calls, emails, and virtual meetings.
• Respond to incoming chats, phone calls and emails from customers.
• Process orders, create estimates, answer customer questions, and regularly follow-up on open estimates.
• Maintain/complete customer profiles in CRM.
• Log all interactions with contacts - calls, notes, meeting outcomes, etc.

The ideal candidate would be an individual who is:

• An independent, thoughtful, and reliable thinker who is self-motivated, organized, and great at multitasking and managing priorities.
• An experienced customer service rep and/or administrative assistant.
• Comfortable speaking on the phone.
• Skilled at using a computer, including QuickBooks Online, Microsoft Suite, Gmail/Google suite.
• Willing and able to learn new software as required.
• An excellent written and verbal communicator.
• Experienced with HubSpot or similar CRM.
• Has some college or other professional training.

Benefits include:

• Paid Vacation and Sick Time
• Paid Holidays
• Health insurance
• Aflac
• Flexible schedule
• Summer Fridays
• Casual and fun office environment
• Growth potential
• Employee Discount Program

Apply directly on our website: https://fitandfunllc.bamboohr.com/careers/26

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Poughkeepsie, NY 12603: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

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